E-Filing Lead

ABC Legal Services

1d•$43,000 - $53,000

About The Position

The Lead role at ABC Legal serves as the entry-level management position, guiding individuals, small team, or project involving direct reports. Leads are responsible for ensuring their team members understand and meet their own objectives. This role requires the ability to manage day-to-day operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews, and serve as a point of contact between staff and higher management. Leads may also participate in hiring process for their team and recommend disciplinary actions when necessary.

Requirements

6 months relevant experience in e-filing a plus
High school diploma or GED required
E-Filing experience working with multiple states preferred
Detail-oriented and a quick learner
Experience and basic proficiency with Microsoft Office; Intermediate Excel skills preferred
Typing speed of at least 70 wpm

Nice To Haves

Basic coding and computer programing skills a plus

Responsibilities

Train and provide guidance to new hires and team members on e-filing procedures
Resolve issues with filings (can involve calling and emailing courts, e-filing portals, account managers, other individuals within the company)
Track daily team metrics in a spreadsheet and maintain spreadsheet functionality
Create and maintain documents describing standard e-filing procedures
Assist efiling managers with assigning work, setting daily team goals, calculating KPIs, and lead daily team huddle.