E-Filing Lead
About The Position
About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The Lead role at ABC Legal serves as the entry-level management position, guiding individuals, small team, or project involving direct reports. Leads are responsible for ensuring their team members understand and meet their own objectives. This role requires the ability to manage day-to-day operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews, and serve as a point of contact between staff and higher management. Leads may also participate in hiring process for their team and recommend disciplinary actions when necessary.
Requirements
- High school diploma or GED required
- Detail-oriented and a quick learner
- Experience and basic proficiency with Microsoft Office
- Typing speed of at least 70 wpm
Nice To Haves
- 6 months relevant experience in e-filing a plus
- E-Filing experience working with multiple states preferred
- Intermediate Excel skills preferred
- Basic coding and computer programing skills a plus
Responsibilities
- Train and provide guidance to new hires and team members on e-filing procedures
- Resolve issues with filings (can involve calling and emailing courts, e-filing portals, account managers, other individuals within the company)
- Track daily team metrics in a spreadsheet and maintain spreadsheet functionality
- Create and maintain documents describing standard e-filing procedures
- Assist efiling managers with assigning work, setting daily team goals, calculating KPIs, and lead daily team huddle.
Benefits
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement
- Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
