About The Position

Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! Responsible for document management activities, including preparing, scanning, filing, processing, issuing and returning records/vital documents to the customer. Professionally assist customers and provide information or guidance by reviewing and processing requests in person, over the telephone, through electronic transmissions and through the mail. Verify recordability and input data into the computer from documents being recorded. Deter mines appropriate release of confidential records to qualified applicants and maintains security and confidentiality of documents and data. Maintains knowledge of processes and statues. Deter mines and calculates appropriate fees based upon established parameters; collects fees, acts as cashier and makes change. Responsible for reconciling and balancing cash drawers and is held personally accountable for shortages. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Requirements

  • High School Diploma/GED.
  • 1 year of clerical experience including cash handling and customer service.
  • Strong computer, typing (40 wpm) and data entry skills required.
  • Ability to do basic math and spelling.
  • Ability to read and write cursive.
  • Good written and verbal communication and organizational skills.
  • Strong interpersonal skills including diplomacy and problem solving to deal effectively with the public, other employees, and elected officials.
  • Valid Texas Driver License and proof of vehicle insurance.
  • Successful criminal background check required by Texas Department of State Human Services - Vital Statistics Section.

Nice To Haves

  • Three (3) years of clerical experience including cash handling and customer service.
  • Prior experience working in a legal capacity a plus.
  • Bilingual preferred (Spanish, Chinese, Vietnamese, or Arabic).

Responsibilities

  • Document management activities, including preparing, scanning, filing, processing, issuing and returning records/vital documents to the customer.
  • Assist customers and provide information or guidance by reviewing and processing requests in person, over the telephone, through electronic transmissions and through the mail.
  • Verify recordability and input data into the computer from documents being recorded.
  • Determine appropriate release of confidential records to qualified applicants and maintain security and confidentiality of documents and data.
  • Maintain knowledge of processes and statutes.
  • Determine and calculate appropriate fees based upon established parameters; collect fees, act as cashier and make change.
  • Reconcile and balance cash drawers.
  • Participate in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

  • All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
  • Full-time employees also enjoy a wide-range of great benefits.
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