Deputy Commissioner for Policy and External Affairs

City of New York • New York City, NY

1d • Onsite

About The Position

The New York City Taxi and Limousine Commission (TLC) is seeking a Deputy Commissioner for Policy and External Affairs to shape and amplify a new chapter for the agency, focused on three major strategic priorities: driver and passenger dignity, corporate accountability, and a transportation system that works together. This role offers a rare opportunity to lead on policy for one of the most visible and impactful public agencies in New York City. Reporting to the Commissioner, the Deputy Commissioner will serve as the agency's policy leader, overseeing the Policy Research, Data Analytics & Engineering, and Community Affairs teams. The ideal candidate will be a policy visionary with strategic thinking capabilities to balance competing market dynamics and ensure fairness for drivers and passengers. They must be comfortable reviewing and discussing data insights with diverse audiences, including technologists, elected officials, and the press, and understand the importance of integrating community engagement into a broader strategic vision. The TLC is committed to improving the economic welfare of its 180,000 drivers and is a significant regulator of ride-share platforms nationwide.

Requirements

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.
• OR A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Nice To Haves

• Comfortable reviewing data and speaking about how it informs policy decisions to audiences with varying levels of technical understanding.
• Deep understanding of the importance of engaging with drivers and integrating community engagement into a broader strategic vision.
• Expansive thinking that can enact a new era of transparency and fairness for our drivers.

Responsibilities

• Serve as TLC’s policy leader, working closely with the Commissioner, to set the strategic direction for the agency’s approach to labor, tech, and transit policy challenges.
• Lead integration of economic justice into the TLC’s policy and program work, including workforce access, worker protections, and pathways to economic stability.
• Supervise policy, data, and outreach teams, ensuring strong alignment, accountability, and performance.
• Direct intra-agency work-streams with legal, operations, enforcement, and financing teams to leverage the agency’s powers for policy implementation.
• Conduct major policy studies and strategic reports that are driven by data insights.
• Coordinate closely with the communications team to strategically highlight policy work and the agency’s vision.
• Lead coordination with City agencies to align policy and program efforts impacting TLC drivers.
• Serve as the Commissioner’s top policy advisor, providing support on policy development, research and build a strategic policy vision for the agency.
• Lead development of public reports and supporting the communications team to leverage media engagements.
• Integrate the work of policy, data, and driver outreach into strategic plan that deeply embeds the voice of drivers in policy development.

Benefits

• Proposed salary will be determined based on experience and preferred skills of the selected candidate.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive