Title Deputy Clerk

Union County Ohio•Marysville, OH

1d•Onsite

About The Position

The Union County Clerk of Courts is now hiring a full-time Deputy Clerk to work in the Title Office. Under general supervision of the Title Manager, the Title Deputy Clerk processes and issues titles, inputs data into computers, performs customer service, prepares and maintains records, performs general clerical duties. The Union County Clerk of Courts Title Department offers a wide variety of services relating to motor vehicle titles, duplicate titles, watercraft titles and more. If you meet the qualifications identified below and are interested in joining a team that embraces accuracy and a commitment to reliable and courteous customer service, please apply today!

Requirements

Completion of secondary education or equivalent
Two (2) – four (4) years' experience in customer service, general office keeping, or bookkeeping
Ability to work quickly and accurately
Ability to attend ACH training
Knowledge of County, Department, and Division goals and objectives
Knowledge of County, Department, and Division policies and procedures
Knowledge of personnel rules and regulations
Knowledge of government structure and process
Knowledge of data processing techniques and procedures
Knowledge of office practices and procedures
Knowledge of Ohio Revised Code (applicable sections)
Knowledge of bookkeeping
Knowledge of public relations
Knowledge of customer service
Skill in computer operation
Skill in use of modern office equipment
Skill in operation of credit card equipment/cash register
Ability to develop and maintain effective working relationships
Ability to perform job safely
Ability to interpret a variety of instructions in written, oral, picture, or schedule form
Ability to handle large sums of money
Ability to maintain accurate records
Ability to prepare accurate and concise reports
Ability to sort items into categories according to established methods
Ability to instruct others
Ability to communicate effectively in oral and written form
Ability to maintain confidentiality
Ability to resolve complaints from public

Responsibilities

Assists auto dealers, manufacturers, banking personnel, and general public by processing and issuing titles (e.g., ensures all necessary paperwork is present, confirms buyer is resident of Union County, ensures title or application is filled out and notarized correctly, checks to see if lien to be filed, enters data on ATPS system, prints out necessary paperwork, collects correct fees, prepares a folder to file, etc.)
Determines what kind of title to be issued (e.g., Certificate of Title, Memo Title, Duplicate, Salvage, Repossession, Mobile Home, Travel Trailer, Trailer, Watercraft; etc.)
Explains corrections and additional information necessary to transfer and/or assign titles, cancel liens, etc.
Operates credit card machine and/or cash drawer in collecting and balancing payments of title fees
Totals credit cards and balances cash drawer
Runs reports at end of day
Researches applicable sections of the Ohio Revised Code as needed
Handles multiple customers, performs all necessary title functions, works under pressure and maintains positive attitude, handles phone inquiries
Enters title and lien information and all other necessary data onto computer
Verifies that information output (e.g., title, memoranda, lists, etc.) are accurate and correct
Answers and directs incoming calls and handles public inquiries
Greets public
Works with other offices (e.g., Recorder, Treasurer, Auditor, Sheriff and Police Departments, other Title Offices throughout the nation, Bureau of motor vehicles, Ohio Department of Taxation, Internal Revenue Service, banks and loan companies, deputy registrars, dealers, etc.)
Scans documents
Shreds documents
Balances checkbook, issues monthly and weekly remittance checks
ACH funds
Prepares, files, and maintains records
Files titles according to established procedure
Prepares reports as necessary
Maintains confidentiality of sensitive information
Performs general clerical duties
Types reports, legal documents (e.g., titles, liens, tax forms, etc.) and letters
Handles express mail
Prepares computer for daily back-up
Notary applications and handbooks
Prepares legal files, and enters data into computer
Maintains lists and records
Receives and receipts monies collected
Assists other staff with programs
Maintains required licensures and certification, if any
Meets all job safety requirements and all applicable safety standards that pertain to essential functions
Demonstrates regular and predictable attendance
Performs other related duties as assigned
Attends staff meetings as assigned