Deputy Clerk/Information Desk 4832

Hamilton County, Ohio•Cincinnati, OH

2d•Onsite

About The Position

A Deputy Clerk is an entry level position. This position generally has minimal experience with Probate Court procedures, computer skills and legal terminology, and involves high volume direct customer support, both in-person and by phone. A Deputy clerk is required to apply independent judgment in verifying the accuracy of the information being processed and the ability to use multiple computer applications.

Requirements

Knowledge of modern office practices and procedures
Ability to operate standard office equipment, i.e., copiers, fax, etc.
Knowledge of basic computer applications
Ability to prepare work neatly and precisely
Demonstrate regular and predictable attendance
Ability to maintain harmonious working relationships with the attorneys, public and employees.
Ability to work with minimal supervision after a training period
Ability to communicate effectively with individuals in person or on the telephone
Hearing ability sufficient to hold conversation with other individuals both in person and by telephone
High school diploma or GED
Must have strong communication and customer service skills and a demonstrated ability to use good judgment
Must be at least 18 years of age
Must be a US citizen
Must be drug free
Must be able to speak, read, count and write the English language
Must adhere to the Court’s Personnel Policy Manual
Visual ability sufficient to effectively operate office equipment such as copier, computer and printer; to read and write reports, correspondence, and instructions
Speaking ability sufficient to communicate effectively with other individuals in person and by telephone

Nice To Haves

Previous experience with the court system, legal terminology and strong customer relations skills are preferred
Applicants that can speak a foreign language or American sign language
Additional consideration will be given to individuals that are Spanish proficient.

Responsibilities

Initial point of contact for all visitors to the Court
Answer general questions by phone and in person regarding court related issues
Ability to understand the Ohio Revised Code, Rules of Superintendence, and the Court’s local rules as they apply to probate matters
Provide forms for specific case types to the general public and attorneys
Review documents for completion and accuracy before they are presented to the magistrate for approval
Provide access to legal resources and information, and assist with the process of filing documents
Provide answers to general questions regarding court procedures
Other duties as assigned
Ability to be cross-trained in other departments as needed by the Court
Perform related work or tasks as required by the Court