Deputy Clerk II

Arizona Court of Appeals • Phoenix, AZ

3d • Hybrid

About The Position

The Court of Appeals, Division One Clerk’s Office is seeking a Deputy Clerk II to join their team. Deputy Clerks are responsible for processing court related documents, applying critical thinking skills to accurately enter information regarding cases into a computer court case management system and providing outstanding customer service in-person, over the phone and through e-mail. The ideal candidate will have a strong attention to detail, familiarity with legal documents, experience in customer service, and the ability to work well as part of a team in a busy professional environment. Applicants must have a high school diploma (college preferred) and be able to work from 8AM through 5PM Monday through Friday.

Requirements

• Ability to effectively organize and manage multiple tasks simultaneously.
• Ability to follow directions verbally and in writing.
• Ability to carry out routine tasks with a high degree of accuracy.
• Ability and willingness to accommodate changes in responsibilities, duties, and procedures to handle multiple priorities.
• Initiative and sound judgment in decision-making.
• Ability to pay close attention to detail.
• Ability to work well in a busy, professional environment.
• Ability to use various office technologies such as scanners, web-based applications, and MS Office Suite products in performing work duties.
• Knowledge of general office procedures such as electronic file organization, communication through email, etc.
• Ability to work in a computer-based data-entry environment.
• Ability to optimize office workflow.
• Ability to work well independently.
• Ability to work well in group situations and assist in problem solving.
• Ability to read, write and speak English fluently.
• Ability to maintain confidentiality regarding pending court cases and business processes.
• Dedication to a quality work product.
• Ability to be bonded to handle money.
• High School Diploma or equivalent combination of education and experience
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Familiarity with legal documents and/or processes and procedures.
• Experience in customer service.
• Experience using a court case management system and/or electronic filing system.
• Ability to speak, read and write Spanish.
• College degree or coursework.

Responsibilities

• Screen cases for compliance by applying court rules and statutes.
• Prepare and process cases, and other court-related documents.
• Maintain focus and attention to complete a series of tasks over the course of a day.
• Provide excellent customer service to both internal and external customers in person, over the phone and in writing.
• Maintain confidentiality of any information or documents that are not public.
• Analyze information contained in court documents.
• Create and maintain accurate court record.
• Engage in professional level discussions with Judges, Judges’ staff, Staff Attorneys, attorneys, and the general public.
• Apply critical thinking skills to ensure information is correct and accurate.
• Express thoughts clearly, both orally and in writing
• Use the court’s case management system to review and enter information.
• Use the electronic clerk review system to review and access electronically filed documents.

Benefits

• Choice of plans for optional medical, dental and vision insurance
• Deferred compensation
• Flexible spending accounts
• Life insurance
• Long and short-term disability
• Discounted bus fares
• Employee assistance program
• Participation in the Arizona State Retirement System (ASRS) is required.
• Ten paid holidays
• Annual accrual of vacation and sick leave, based on length of service.
• Free parking
• Reduced cost on bus passes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED