Deputy Chief of Staff

City of New York•New York City, NY

About The Position

The NYC Mayor’s Office of Community Safety (OCS) develops citywide community safety strategies under the direction of the Deputy Mayor for Community Safety. OCS includes the Office of Neighborhood Safety, the Office to End Domestic and Gender-Based Violence, the Office for the Prevention of Hate Crimes, and the Office of Community Mental Health. Its work focuses on strengthening community safety, expanding evidence-based interventions, and connecting New Yorkers with wraparound services. The office works to prevent violence, respond when people are harmed, and support the care and recovery of individuals, families, and communities. Reporting to the Chief of Staff, the Deputy Chief of Staff is a strategic and operational partner to the Chief of Staff and Commissioner. The role supports the Commissioner’s priorities, executive initiatives, and day-to-day office operations, while helping the Chief of Staff advance agency-wide priorities and coordinate leadership activities. The Deputy Chief of Staff prepares executive materials, conducts research and policy analysis, tracks commitments, coordinates leadership and cross-agency work, and supports organizational development and continuous improvement. The role may represent the Commissioner and Office in meetings and perform other duties as assigned. A cover letter is required in addition to a resume. The position is listed under the civil service title Special Assistant (MA)-MGRL, 0668A.

Requirements

  • Bachelor’s degree required.
  • At least 5 years of progressively responsible professional experience in government, public administration, public policy, strategy, project management, operations, or a related field.
  • Strong organizational and project management skills, including the ability to manage multiple priorities simultaneously.
  • Excellent judgment, discretion, and problem-solving skills.
  • Exceptional written and verbal communication skills.
  • Strong relationship-building and collaboration skills.
  • Ability to anticipate needs, think strategically, and execute effectively in a fast-paced environment.
  • Ability to manage confidential and sensitive information with professionalism and discretion.

Nice To Haves

  • Master’s degree in public administration, public policy, business administration, or a related field is preferred.

Responsibilities

  • Support the Commissioner in managing executive priorities, strategic initiatives, and day-to-day responsibilities.
  • Prepare briefing materials, meeting agendas, presentations, talking points, and other materials for internal and external engagements.
  • Track the Commissioner’s priorities, coordinate follow-up, and anticipate emerging issues.
  • Conduct research, policy analysis, and issue briefs to support executive decision-making.
  • Serve as a thought partner to the Commissioner on special projects and priority initiatives.
  • Support the Chief of Staff in coordinating agency-wide strategic initiatives and executive priorities.
  • Assist in managing the day-to-day operations of the Commissioner’s Office.
  • Coordinate special projects and assignments on behalf of the Chief of Staff.
  • Support implementation of agency-wide initiatives requiring coordination across divisions.
  • Coordinate Senior Leadership Team meetings and track agency-wide priorities, decisions, and action items.
  • Monitor executive initiatives and help ensure timely implementation of commitments.
  • Facilitate communication and coordination across divisions to advance Office priorities.
  • Support improvements to organizational systems, processes, and internal operations.
  • Assist with agency-wide planning, organizational development, and implementation of new initiatives.
  • Identify opportunities to improve organizational effectiveness and support continuous improvement.
  • Coordinate with City Hall, other agencies, and external partners on initiatives involving the Commissioner’s Office.
  • Represent the Commissioner and the Office in internal and external meetings, as appropriate.
  • Serve as a liaison among the Commissioner’s Office, agency leadership, City Hall, and external partners.
  • Support executive meetings and follow-up on cross-agency initiatives and commitments.
  • Work with Senior Leadership Team members to advance Office priorities.
  • Perform other duties as assigned.
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