Deputy Chief of Staff

City of New York•New York, NY
•$75,443 - $90,000•Hybrid

About The Position

The Department of Small Business Services (SBS) is seeking a highly organized, strategic, and proactive Deputy Chief of Staff to join its Executive Office. Reporting directly to the Chief of Staff, the Deputy Chief of Staff supports the Commissioner and Chief of Staff with executive office operations, briefings, and agency-wide priorities. The position serves as an operational leader, coordinating agency workflows and priorities, supervising the Commissioner’s support staff, and advancing complex projects and policy initiatives across divisions. The role also involves coordinating with City Hall and other agencies, preparing clear written materials, and representing or accompanying the Commissioner at events and meetings as needed. The position may be eligible for remote work up to two days per week under the Remote Work Pilot Program agreed to between the City and DC37. The role requires a strong in-person presence.

Requirements

  • Strong project management skills.
  • Policy analysis skills.
  • Strong writing skills.
  • Relationship management skills.
  • Management experience.
  • Highly organized, strategic, and proactive approach.

Responsibilities

  • Manage Executive Office workflows, track priorities and deadlines, and ensure priority projects progress across the agency.
  • Supervise the Commissioner’s support staff; oversee agency briefings; manage daily and weekly updates and external correspondence for accuracy and completeness.
  • Lead complex cross-divisional projects from planning through implementation, setting timelines, tracking deliverables, flagging risks, and helping resolve issues.
  • Analyze proposed legislation, rules, and policy affecting SBS and its constituents.
  • Lead ad hoc teams implementing new initiatives across divisions.
  • Liaise with City Hall and other agencies, and coordinate across internal divisions and units.
  • Draft memos, presentations, reports, talking points, and rollout plans for internal and external audiences.
  • Represent or accompany the Commissioner at public events, stakeholder meetings, and community convenings as needed.
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