Deputy Chief of Staff & Director of Communication

Commonwealth of Massachusetts•Boston, MA

5d•Hybrid

About The Position

The Deputy Chief of Staff & Director of Communication is part of the Massachusetts Executive Office of Education’s communications office and manages internal and external communications and media relations for the Executive Office and associated agencies. In consultation with the Secretary and Chief of Staff, the role oversees public information and public relations activities within the Executive Office of Education and develops and implements a comprehensive communications strategy across a variety of forums. The position markets and communicates Secretariat and agency goals and policy initiatives to Commonwealth workers and employers, state and local government, the labor community, the general public, and the media. It also supports the Chief of Staff on Executive Office matters and works with team members on policy and external affairs. This is a hybrid, full-time position based at the Executive Office of Education in Boston, expected to work in person three days per week. Travel may be required based on assignment.

Requirements

At least six years of full-time or equivalent part-time professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration, or clinical management; at least two years must be in a supervisory or managerial capacity, subject to the stated substitutions or an equivalent combination.
Experience implementing successful communications processes.
Exceptional written and oral presentation skills.
Ability to supervise and manage a busy communications department.
Effective multitasking and organizational skills, with the ability to meet critical deadlines while maintaining accuracy, quality, and productivity.
Strong written and verbal communication skills and the ability to communicate with multiple internal and external stakeholders.
Ability to prioritize in a rapidly changing environment.
Ability to develop high-level strategy and execute it.
Ability to handle sensitive and confidential information.
Ability to manage and motivate a team.
Ability to work collaboratively as a strong team player.
Strong analytical and research abilities.
Understanding of the legislative and appropriation budget process.
Submit a resume and a cover letter outlining relevant experience and interest in the position.

Nice To Haves

Ability to speak Spanish or multilingual skills.
Five to eight years of full-time or equivalent part-time professional, administrative, supervisory, or management experience is listed as a preferred qualification.

Responsibilities

Coordinate communications operations, including daily media responses, routine press releases, and long-term media strategy for agencies within the Executive Office of Education.
Manage the flow of agency press releases and communications through the Executive Office of Education for review by the Governor’s Press Office and subsequent electronic dissemination where appropriate.
Monitor and oversee agency public information and public relations activities to ensure content is appropriate and accurate, and develop methods to expand and improve media relations.
Create and post digital content for social media platforms, including Twitter and Instagram, and edit and post website content.
Assist the Chief of Staff on Executive Office of Education matters and work with team members on policy matters and external affairs.
Lead communications strategy and message development, and serve as chief speechwriter for the Secretary of Education.
Manage content development and the editorial process for external and internal communications, including presentations, PowerPoints, Secretariat-wide emails, and talking points for senior officials, including the Governor, Lieutenant Governor, Secretary, and Commissioners.
Perform other duties as assigned.
Travel as required based on assignment.