Deputy Chief of Operations, Fleet Management-Operations Officer V

Baltimore City•Baltimore, MD

4d•$98,359 - $157,302

About The Position

The City of Baltimore Department of General Services is seeking a Deputy Chief of Operations – Fleet to provide leadership across the Fleet Management Division and ensure efficient, safe, and compliant fleet maintenance operations. The Department supports city vehicles, properties, and energy utilization. It has more than 350 employees, a $111 million annual operating budget, and a $20 million FY23 capital budget. The position directs a $40 million annual maintenance and repair operation and leads approximately 150 Automotive Shop employees across eight locations through two Superintendents and 15 Automotive Shop Supervisors. It also helps manage a $75 million budget, oversees the preventative maintenance program, leads special projects, and serves on 24-hour call for emergencies. The role requires a bachelor’s degree in business management, technology, or a related field, plus ten years of progressively responsible leadership experience in asset management for a fleet of 1,000 or more assets and management of multi-site fleet maintenance facilities, including four years of supervisory experience. An equivalent combination of education and experience may be considered, but non-supervisory experience or education cannot replace the required supervisory experience. A master’s degree is preferred. Applicants must have a valid Maryland Class C noncommercial driver’s license or equivalent and be eligible to obtain a Baltimore City driver’s permit; provisional licenses are not accepted. A copy of the valid license must be uploaded with the application. Candidates selected for appointment must complete a six-month probation. Those under final consideration for positions of trust must successfully complete the required criminal background check and/or fingerprint screening. The position also requires financial disclosure under the City Ethics Law.

Requirements

Bachelor’s degree in business management, technology, or a related field.
Ten years of progressively increasing leadership responsibility in asset management for a fleet of 1,000 or more assets and management of multi-site fleet maintenance facilities.
Four years of supervisory experience; non-supervisory experience or education cannot substitute for this requirement.
Equivalent combinations of education and experience may be considered, subject to the supervisory-experience requirement.
Valid Maryland Class C noncommercial driver’s license or equivalent, and eligibility to obtain a Baltimore City driver’s permit. Provisional driver’s licenses are not acceptable.
Upload a copy of a valid driver’s license with the application.
Knowledge of public and business administration and management, including planning, organizing, staffing, directing, and controlling.
Knowledge of information collection and organization, interpretation, and presentation methods.
Knowledge of accounting, budgeting, fiscal controls, statistics, and management practices.
Ability to apply administrative analysis to project needs, identify problems, and recommend solutions based on logical consideration of alternatives.
Ability to interpret and apply laws, rules, regulations, standards, and procedures.
Ability to prepare and present clear, concise reports and recommendations; compile and analyze financial and operational data, charts, reports, and statistical and budgetary statements.
Ability to coordinate organizational units and plan, organize, and direct the work of others.
Ability to research and write complex narrative and statistical reports.
Ability to speak and testify effectively before governmental and legal bodies and commissions, the media, and community and business groups.
Ability to establish and maintain effective working relationships with city officials, community and business groups.
Complete a financial disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
Complete a mandatory six-month probation if selected.
Successfully complete a criminal background check and/or fingerprint screening if required for the position of trust.

Nice To Haves

Master’s degree.

Responsibilities

Direct day-to-day fleet maintenance and repair operations, ensuring coordination across facilities and compliance with industry best practices, safety requirements, and federal and state regulations.
Optimize team productivity, minimize labor expenses and vehicle downtime, contain costs, and continuously improve maintenance performance.
Provide administrative and performance-related guidance to maintenance team members.
Stay informed about fleet maintenance and zero-emission vehicle maintenance trends and technology.
Serve on 24-hour call for emergencies.
Supervise two Fleet Operations Officer IV Superintendents and oversee 15 Automotive Shop Supervisors and approximately 150 Automotive Shop employees across eight locations.
Oversee shop staffing to maintain efficient fleet service levels.
Implement professional development programs covering powertrain, hydraulic, electrical, and chassis systems to support effective diagnosis and repairs.
Support Superintendents in interviewing, hiring, training, performance planning and evaluation, addressing complaints, and resolving problems.
Monitor and improve the vehicle and equipment preventative maintenance program.
Manage vendors and vehicle availability to meet daily availability targets for essential vehicles and equipment.
Collaborate with the Chief and Deputy Chief of Administration to create, oversee, and manage a $75 million budget and develop performance measures, dashboards, and FMIS data for decision-making.
Identify potential issues, assess resource needs, and manage information within designated department segments and budget constraints.
Collaborate with department leaders to develop policies and procedures for vehicle and equipment use, inspection, and defect reporting to reduce avoidable costs and neglect.
Lead Fleet Operations special projects and initiatives in collaboration with city agencies, vendors, and community members.