Deputy Chief Executive Officer (Deputy CEO)

OUTER CAPE HEALTH SERVICES INC • New Orleans, LA

1d • $280,000 - $310,000 • Onsite

About The Position

Outer Cape Health Services (OCHS) is seeking a Deputy Chief Executive Officer (Deputy CEO) to serve as the second-in-command, supporting the CEO in executing seamless day-to-day functions. This role requires strong executive leadership, operational oversight, safety, compliance, and organizational alignment to ensure uninterrupted health center services. The Deputy CEO will partner with the CEO and Board of Directors to implement the organization’s strategic plan and advance OCHS’ mission, vision, and values. The primary accountability is translating strategy into day-to-day operations, ensuring systems, people, and processes deliver safe, compliant, high-quality, and patient-centered care. In the CEO's absence, the Deputy CEO assumes executive leadership responsibilities with Board oversight.

Requirements

• Minimum of 7–10 years of progressive leadership experience in healthcare administration, community health, public health, or a related field.
• Demonstrated senior leadership experience in a complex healthcare environment, preferably within a Federally Qualified Health Center (FQHC) or mission-driven organization.
• Proven experience overseeing operations, compliance, and cross-functional teams.
• Demonstrated ability to lead through change while maintaining operational stability.
• Strong understanding of healthcare regulatory requirements, risk management, and quality oversight.
• Excellent interpersonal skills, written and verbal communication skills, organizational abilities, computer experience, and the ability to work within a collaborative team setting.
• Proficiency in computer skills including EPIC, Outlook, Microsoft office, OneDrive, etc.
• Excellent judgment and ability to solve problems in a timely manner.
• Ability to adhere to strict confidentiality standards.
• Demonstrated ability to work effectively both as a team member and independently within a culturally diverse and inclusive environment.

Nice To Haves

• Advanced degree in healthcare administration, public health, business administration, or related field preferred.
• Bi-lingual helpful.

Responsibilities

• Provide strong, visible leadership across the organization, modeling accountability, professionalism, inclusivity, and collaboration.
• Ensure uninterrupted health center operations across all departments and service lines.
• Oversee implementation of organizational priorities established by the CEO and Board of Directors.
• Translate strategic goals into actionable operational plans with clear performance expectations.
• Promote a culture of safety, compliance, transparency, and continuous improvement.
• Foster psychological safety and inclusive leadership practices across all levels of the organization.
• Serve as a trusted advisor and operational partner to the CEO.
• Oversee administrative and operational functions to ensure efficient, coordinated service delivery.
• Monitor performance metrics across departments and intervene proactively to prevent operational disruptions.
• Ensure organizational compliance with all federal, state, and local regulations, including FQHC requirements.
• Maintain oversight of risk management processes, incident reporting systems, and corrective action plans.
• Support cross-departmental alignment between clinical, operational, financial, and administrative teams.
• Partner with executive leadership to ensure operational infrastructure supports patient access, quality care, and financial sustainability.
• Ensure systems are in place to maximize patient and staff safety.
• Oversee compliance programs, regulatory readiness, and accreditation processes.
• Monitor adherence to policies, procedures, and internal controls.
• Ensure timely response to compliance concerns, audit findings, and operational risks.
• Promote organizational accountability and ethical business practices.
• Supervise and support senior leaders, department directors, and administrative leadership.
• Provide coaching and mentorship to direct reports to strengthen management and leadership capacity across the organization.
• Establish clear performance expectations and accountability standards.
• Support workforce engagement, morale, and retention initiatives.
• Encourage cross-functional collaboration and high-performing team dynamics.
• Partner with the CEO to support Board of Directors engagement and governance activities.
• Assist in preparing materials, operational reports, and performance updates for the Board.
• Ensure Board-approved strategic and operational initiatives are effectively implemented.
• In the CEO’s absence, serve as executive liaison to the Board, as appropriate.
• Partner with the Finance team and executive team to ensure fiscally responsible operations.
• Monitor operational performance relative to budget and organizational goals.
• Support efficient allocation of resources to maintain access, quality, and sustainability.
• Ensure operational decisions align with mission-driven priorities and long-term organizational health.
• Other related duties and projects as assigned.

Benefits

• Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, covered veterans’ status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, or any other protected characteristic.
• In accordance with Massachusetts law, we are committed to wage transparency.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive