Deputy Administrator of Outreach

State of Montana•Helena, MT

62d•Hybrid

About The Position

The Deputy Administrator of Outreach for the Workforce Services Division leads all activities within the Job Service Bureau and Business and Education Engagement Bureau and assures coordination between bureaus. The position is also responsible for assisting in the execution of the division's strategic direction and operational capacity and reports to the Workforce Services Division Administrator.

Requirements

Leadership and Organizational Management: Leading diverse teams, set strategic goals, conduct performance reviews, and support professional development.
Strategic Stakeholder Engagement: Building and sustaining partnerships with employers, education providers, labor representatives, and community partners to align with workforce priorities.
Public Speaking and Presentation Leadership: Delivering engaging presentations and briefings to diverse audiences, including executive leadership, legislators, and community stakeholders; translating technical and operational insights into compelling, accessible narratives that support informed decision-making.
Communication and Representation: Communicating effectively with high-level stakeholders, including legislators and federal partners, and representing the Department in public forums through participation in meetings, working groups, and delivering formal presentations.
Policy and Program Development: Analyzing workforce and education trends, translating insights into program or policy recommendations, and aligning initiatives with federal and state workforce system goals.
Team Development: Inspiring and mentoring leaders within the bureaus, promoting collaboration, accountability, and mission focus across teams.
Adaptability and Judgement: Navigating politically complex or rapidly changing environments with integrity, diplomacy, and sound decision-making.
Demonstrated ability to lead and manage complex programs or departments, typically gained through senior-level leadership experience.
Demonstrated success in building partnerships across public, private, and educational sectors to advance strategic objectives.
Proven expertise in organizational administration, strategic planning, and operational management, supported by advanced education or equivalent experience.
Strong decision-making and problem-solving skills developed through progressively responsible experience in roles related to program or business management.
Advanced knowledge of workforce services, public administration, or business management.
Experience supervising or directing professional staff, including setting goals, evaluating performance, and supporting professional growth.
Knowledge of state and federal workforce systems such as WIOA, labor market information, apprenticeships, or workforce training programs.
Experience in budget administration, performance management, or operational oversight within a complex program or organization.

Nice To Haves

A Master's degree in public administration, business, workforce development, or a closely related field may supplement relevant professional experience but is not a substitute for demonstrated skills and competencies in the areas noted above. Equivalent combinations of education and directly related experience will be considered.

Responsibilities

Lead the development, coordination, and execution of comprehensive stakeholder engagement strategies to strengthen collaboration with employers, industry associations, education providers, labor groups, legislators, and community-based organizations.
Identify key workforce partners and guide targeted outreach plans that align with the Governor's workforce priorities and the State Workforce Innovation Board (SWIB) strategy.
Collaborate on policy design and program development to ensure Division initiatives are responsive to regional labor market data and employer needs.
Represent the Department and Workforce Services Division with professionalism in meetings, conferences, and public events, including engagements with federal and national partners.
Oversee bureau operations for the Job Service Bureau and Business and Education Engagement Bureau, ensuring performance metrics, outcomes, and improvement initiatives are managed effectively.
Monitor stakeholder satisfaction and utilize feedback to inform strategic planning, service delivery, and continuous improvement efforts.
Supervise and coach bureau leaders, fostering a culture of accountability, innovation, and collaboration across the Division.
Provide strategic direction for communication and reporting, ensuring that division goals, achievements, and initiatives are clearly conveyed to internal and external audiences.

Benefits

Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
38 paid days off a year including vacation, sick leave and holidays.
Military leave: You'll get up to 15 days of military leave with full pay.
Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
Health, dental, vision, life insurance coverage, flexible spending accounts, EAP
Free telehealth and access to free employee medical clinics through our medical plan
Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available.
Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness
Career progression, training opportunities and room for professional growth.
State employee discounts at various businesses across the state.