Deputy Administrator, Baltimore Core Transit Services Board

Maryland Department of Transportation • Baltimore City, MD

12d • Onsite

About The Position

The Deputy Administrator will serve as an executive leader within the Maryland Transit Administration (MTA) and as the agency’s executive liaison to the newly established Baltimore Core Transit Services Board. The position is responsible for fostering collaboration and communication across agency departments to advance MTA’s mission while overseeing board governance and operations. Responsibilities include facilitating the administrative, strategic, cross-functional, and interagency work required to support informed board decision-making. Success in this role requires strong executive management, stakeholder engagement, and coalition-building skills. The Deputy Administrator will regularly engage with the Governor’s Office, the Maryland General Assembly, the Secretary’s Office, advocacy groups, and local government representatives. The position oversees official board processes, records, and reporting, ensuring compliance with the Maryland Open Meetings Act. Additional responsibilities include supporting board and subcommittee actions on major plans and priorities, and exercising independent judgment in resolving agency issues, directing follow-up, and advancing implementation of MTA’s and the boards’ goals. The Deputy Administrator, Baltimore Core Transit Services will facilitate updates on capital, operational, and strategic improvements across Core Bus, Light Rail, and Metro services, collaboratively developing board decision-making processes, and ensuring all budgetary and statutorily required Board decisions are made on time. Working closely with MTA's senior leadership team, the position will support reporting to the Board of Directors on operational performance, service delivery, rider satisfaction, and major core service investments, including the Baltimore Red Line, Fifth Bus Division, and Light Rail Modernization Program. The role also leads the delivery, collaborative review, and approval of core service capital and operating budgets within established timelines.

Requirements

• Bachelor’s degree from an accredited college or university in public administration, government relations, political science, business administration, communications, planning, engineering, or a related field or discipline.
• Fifteen (15) years of experience in public transportation, transportation planning, transportation operations, public administration, government, public policy, infrastructure delivery, or a closely related field where customer service, community engagement and value-based service were necessary.
• At least five (5) years of the required experience must have included senior management experience or administrative and supervisory responsibility.
• Employees in this classification may be assigned duties that require operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the state of Maryland.

Responsibilities

• Supports MTA’s mission, vision, goals, and core values while demonstrating executive leadership and serving as a visible agency representative with internal and external stakeholders, government officials, advocacy organizations, and the business community.
• Leads board-related reporting, budget reviews and approvals, and other time-sensitive processes by coordinating with subject matter experts to develop accurate data, recommendations, presentations, and clear, decision-ready materials that meet accessibility and reporting requirements.
• Partners with operations, planning, finance, legal, communications, external affairs, and project/program leadership to prepare strategic matters for board consideration and ensure board directives and approved actions are assigned, tracked, escalated, and implemented timely.
• Develops and maintains productive relationships with elected officials, jurisdiction partners, riders, advocacy groups, board members, and other stakeholders while addressing sensitive inquiries, resolving complex issues, supporting advocacy efforts, and representing MTA programs, policies, and priorities.
• Identifies emerging operational, financial, policy, and stakeholder issues requiring board or executive attention; exercises delegated to a decision-making authority; advises the Administrator on risks and recommended actions; and supports board committees, work groups, special initiatives, and other strategic priorities.
• Collaborates closely with the MTA Chief Operating Officer (COO) as a strategic thought partner to identify opportunities, develop solutions, and advance initiatives focused on improving service delivery, operational performance, and the overall customer experience.
• Reports directly to the Maryland Transit Administration (MTA) Administrator, providing high-level support and carrying out key responsibilities and priorities on behalf of the Administrator.
• Strengthens governance, coordination, and accountability for Baltimore’s core transit services.
• Aligns Board priorities, agency operations, capital investments, service delivery, and stakeholder engagement so MTA can provide safe, reliable, accessible, and customer-focused transit service to the communities it serves.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive