Deposit Servicing Specialist

Grow Financial Federal Credit Union•Tampa, FL

1d•Hybrid

About The Position

At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams.

Requirements

High school diploma or equivalent is required.
One year of financial institution experience with general knowledge of deposit products is required.
Must have excellent verbal and written communication and interpersonal skills.
Proficiency in using banking software and Microsoft Office Suite.
Must be able to perform in a fast-paced multi-tasked environment with high attention to detail.
Must be able to work well in a team environment as well as independently with minimal supervision.

Responsibilities

Responsible for daily deposit servicing activities for all performing retail products i.e., savings, checking, money markets, certificates, IRAs, and accounts subject to court orders or authorized reps.
Ensures accurate and compliant deposit servicing practices, maintaining operational excellence, and providing satisfactory member experience.
Demonstrates understanding of deposit servicing processes and a commitment to focus on providing first contact resolution.