Deposit Operations Specialist

Community State Bank • Union Grove, WI

3d • Onsite

About The Position

Community State Bank is seeking a Deposit Operations Specialist who efficiently and accurately completes everyday duties within the department. This role requires cross-training in all departmental duties to provide adequate coverage. The specialist will assist both customers and other bank employees with a high level of customer service etiquette. A key aspect of this role is the ability to detect suspicious or unusual behavior in transactions.

Requirements

• High school diploma or equivalent GED
• At least 3-5 years of banking experience or fraud prevention experience is recommended
• Ability to detect suspicious or unusual behavior in transactions
• Ability to make decisions on when to consult higher management on any transactions

Responsibilities

• Process incoming/outgoing wires
• Answer internal/external phone calls
• Review account maintenance paperwork for accuracy
• Assist department members with duties when needed
• Decision Non-posts/Overdrafts/Returned Deposit Items
• Process debit card/ATM disputes
• Process ACH returns/NOCs
• Assist with Positive Pay procedures
• Create, maintain, and troubleshoot Business online banking
• Troubleshoot problems for customers and branches
• Safe deposit box account maintenance/audits
• Identify and return Fraudulent items
• Process levies, subpoenas, and garnishments
• Respond to account verification requests
• Attend webinars and trainings that pertain to responsibilities/duties
• Any other duties assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED