Deposit Operations Manager

General Electric Credit Union•Blue Ash, OH

1d•Onsite

About The Position

The Deposit Operations Manager will oversee and manage all aspects of deposit operations, ensuring that processes are efficient, accurate, and compliant with regulatory standards. The Deposit Operations Manager will be responsible for strategic planning, team leadership, and collaboration with other departments to enhance operational effectiveness.

Requirements

High School diploma or GED required
5+ years of experience in credit union or banking operations
3+ years in a supervisory or managerial role
Proficient in MS Office, including Word and Excel
Strong analytical and problem-solving skills
In-depth understanding of federal and state regulations related to deposit operations
Commitment to providing excellent internal and external member service
Ability to apply training principles into practice and expand knowledge of GECU products and services

Nice To Haves

Bachelor’s Degree in Business Administration, Finance, or a related field preferred
Relevant certifications in banking operations or management are a plus
knowledge of DNA and Ascensus preferred

Responsibilities

Develop and implement strategies to improve deposit operations, ensuring alignment with organizational goals
Lead, mentor, and develop the deposit operations team, fostering a culture of excellence and continuous improvement
Oversee daily deposit operations tasks such as file maintenance, non-member deposit processing, dividend checks, IRA, and processing of Trust and POA accounts
Ensure all operations comply with federal and state regulations, maintaining the confidentiality and security of sensitive data
Act as a liaison between Deposit Operations and other departments, assessing current and future needs and ensuring proper staffing and resources
Research, recommend, and implement new methods, procedures, policies, and services to enhance operational efficiency ensuring accuracy and compliance with regulatory standards
Assist with the planning and implementation of the departmental budget, ensuring cost effective operations
Monitor and evaluate the performance of the deposit operations team, providing feedback and implementing improvements as necessary
Prepare and present regular reports on operational performance, issues, and improvements to senior management
Perform other duties as assigned to support the overall goals of the organization
Must understand and comply with all required federal and state regulations associated with this position