Deposit Operations Clerk

Citizens Bank of Americus • Americus, GA

2d • Onsite

About The Position

The Deposit Operations clerk is responsible for processing overdrafts and stop payments, reconciling customer statements, and preparing other reports related to commercial and personal checking accounts.

Requirements

• High school diploma or equivalent.
• Two years of banking experience preferred or comparable experience.
• Basis PC skills and knowledge of Word and/or Excel computer software.

Responsibilities

• Handling telephone inquiries from customers and the personnel of other departments, regarding account numbers, balances on accounts, taking stop payments, providing histories on accounts, as well as handling telephone transfers for customers.
• Handling return items for other local banks and the Federal Reserve, including charging customer accounts for checks they have deposited that have been returned to the Bank as NSF, payment stopped, uncollected funds, etc., preparing notices to be mailed to each customer along with the returned checks.
• Preparing a variety of debit and credit tickets to accomplish necessary corrections or adjustments.
• Daily working with ATM’s, scanning signature cards, filing signature cards, pulling and filing closed account cards, checking signatures on customer checks and fixing cripple statements.
• Working with all NSF and unposted items daily which includes sending the notices to the customer and balancing to the General Ledger and sending files to Federal Reserve for returns and ach corrections.
• Review remote deposits and reject any that do not meet the bank’s guidelines. Review ATM deposits. Review all checks over $500 to ensure that the signature matches the signature on file.
• Assisting with other financial and clerical operations as time and circumstances permit which may include keying IRA transactions and working with ACH files. Preparing letters to send to customer with overdrawn accounts. Also help in gather information for audits and work with dormant accounts. Helping with garnishments and IRS levies. Also handling reclamations as received from the government.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED