Deposit Operations Analyst II

MVB Bank • ,

1d • Remote

About The Position

Within guidelines and general supervision, multiple functions perform in support of branches and activities of the centralized bank operations department, the electronic banking department, the debit card services department, FinTech division, and internal general banking operations. Such functions related to back-office operations are not limited to exception review, daily monitoring and reporting. The specific duties assigned to this individual within the area of bank operations may change from time to time, based upon the specific requirements of the bank. The Deposit Operations Analyst II (Deposit Operations) performs daily operational tasks that are considered modern and complex in nature. Demonstrate analytical capabilities while performing tasks, including assessing and proactively mitigating risk and potential losses to the Bank. Demonstrate a high level of commitment to service quality and teamwork.

Requirements

• Minimum 2 years of related experience in the financial services industry.
• Intermediate experience knowledge and training in branch operation activities, terminology and products and services related to retail and commercial account customers.
• Knowledge of the various Fed Return types, sub types and field tags.
• Detail oriented; quickly spot out irregularities.
• Able to work in a fast-paced environment with minimal supervision.
• Strong time management skills and ability to prioritize tasks.
• Ability to understand and analyze large amounts of data.
• Proficiency in MS Office Suite and Outlook.
• Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and teammates.
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to learn, comprehend and define new systems and processes.
• General knowledge of related state and federal banking compliance regulations, and Bank operation polices.
• Knowledge of NACHA Rules and Regulations and be open to AAP Certification if required.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Proactively identifies and modifies procedures, to increase level of service and promote operational efficiency in operations functions.
• Flexible non-traditional banking hours required.
• Knowledge of Jack Henry products preferred.
• Intermediate experience knowledge and training in branch operation activities, terminology and products and services related to retail and commercial account customers.

Responsibilities

• Implement knowledge of related state and federal banking compliance regulations, and Bank operation polices to process wires.
• Provides support to peer teammates, ensuring uninterrupted completion of daily operational tasks.
• Provides support to all areas of MVB as requested.
• Performs the duties assigned independently and efficiently to support the overall goals of bank.
• Ensures client satisfaction through superior knowledge, courtesy, professional appearance, responsiveness, accuracy, and communication for customer-based transactions.
• Daily activity reviews and exception reporting.
• Non-post & NSF Processing.
• Fed Corrections.
• Charge Back Processing.
• Debit Card Fraud Review.
• Reg E and Check Fraud Processing.
• Support for Core Banking, Digital, Legal and other Operations Units.
• Proactively identifies and modifies procedures, to increase level of service and promote operational efficiency in operations functions.
• Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy ACT (BSA), Office of Foreign Assets Control (OFAC) responsibilities that are specific to the position.
• Manage daily report distribution.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short- and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• PTO and Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree