Deposit/Loan Operations Analyst II

FIS Global • Bolingbrook, IL

7h • $21 - $33

About The Position

What You Will Be Doing
Review, analyze, and interpret deposit and account maintenance correspondence to ensure accuracy and compliance.
Research and resolve deposit‑related questions, exceptions, and problems submitted by both clients and internal partners.
Communicate professionally with clients and third parties through phone, email, and workflow tools.
Perform account maintenance tasks that may involve regulatory or monetary impact, including payment or research corrections.
Process payments, payment exceptions, returned items, and encoding error corrections.
Monitor daily operational reports, identify issues, and follow up as needed to maintain workflow accuracy.
Disburse funds to appropriate endpoints following established procedures.
Handle incoming and returned client correspondence and generate outbound communications related to account servicing.
Make routine decisions within established guidelines to resolve processing questions and exceptions.
Reconcile designated general ledger accounts.
Utilize FIS, FIS Lockbox, IBS, and other internal systems to complete deposit and operational tasks.
Maintain and update internal procedure documentation; assist in drafting updates or process changes.
Support team operations and occasionally assist in orienting or guiding newer team members.
Perform other related duties as assigned.
What You Bring
1–3 years of experience in banking or financial services, preferably within deposit operations.
Working knowledge of deposit and lending procedures, as well as applicable regulatory requirements.
Strong analytical and problem‑solving abilities.
Ability to adapt procedures or tools to meet moderate complexity tasks.
High attention to detail and accuracy while working within routine, deadline‑driven processes.
Effective verbal and written communication skills when interacting with clients and internal teams.
Comfort working with multiple financial systems and operational applications.
Ability to work under general supervision while handling recurring assignments independently.
What We Offer You
Competitive pay and comprehensive benefits.
Opportunities for growth within financial operations and related functions.
Training and development in FIS systems, deposit processing, and operational best practices.
A supportive team environment focused on accuracy, compliance, and continuous improvement.

Requirements

• 1–3 years of experience in banking or financial services, preferably within deposit operations.
• Working knowledge of deposit and lending procedures, as well as applicable regulatory requirements.
• Strong analytical and problem‑solving abilities.
• Ability to adapt procedures or tools to meet moderate complexity tasks.
• High attention to detail and accuracy while working within routine, deadline‑driven processes.
• Effective verbal and written communication skills when interacting with clients and internal teams.
• Comfort working with multiple financial systems and operational applications.
• Ability to work under general supervision while handling recurring assignments independently.

Responsibilities

• Review, analyze, and interpret deposit and account maintenance correspondence to ensure accuracy and compliance.
• Research and resolve deposit‑related questions, exceptions, and problems submitted by both clients and internal partners.
• Communicate professionally with clients and third parties through phone, email, and workflow tools.
• Perform account maintenance tasks that may involve regulatory or monetary impact, including payment or research corrections.
• Process payments, payment exceptions, returned items, and encoding error corrections.
• Monitor daily operational reports, identify issues, and follow up as needed to maintain workflow accuracy.
• Disburse funds to appropriate endpoints following established procedures.
• Handle incoming and returned client correspondence and generate outbound communications related to account servicing.
• Make routine decisions within established guidelines to resolve processing questions and exceptions.
• Reconcile designated general ledger accounts.
• Utilize FIS, FIS Lockbox, IBS, and other internal systems to complete deposit and operational tasks.
• Maintain and update internal procedure documentation; assist in drafting updates or process changes.
• Support team operations and occasionally assist in orienting or guiding newer team members.
• Perform other related duties as assigned.

Benefits

• Competitive pay and comprehensive benefits.
• Opportunities for growth within financial operations and related functions.
• Training and development in FIS systems, deposit processing, and operational best practices.
• A supportive team environment focused on accuracy, compliance, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree