Deposit and Payment Operations Specialist II- Adjustment

Truist•Wilson, NC

About The Position

This position is responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures. The specialist will be well versed in assigned functions, assist in tasks outside normal processes, resolve issues, and communicate with leadership and internal partners. The role may involve interaction with internal/external clients and will specifically be in the adjustments area, requiring a strong level of general accounting knowledge.

Requirements

High School diploma or equivalent education and related training.
Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.
Effective problem identification and resolution skills.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to work in a team environment to include across shifts and departments.
Exhibit strong interpersonal skills as well as good verbal and written communication.
One to two years’ experience and exhibit knowledge in all the department’s functions.

Responsibilities

Perform functions as assigned that may include tasks that require special approvals, processes that effect clients that are large dollar, tasks that require a tight turnaround with high volume, etc.
Perform quality checks / inspections to ensure integrity and accuracy.
Research issues and implement appropriate corrective action.
Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms.
Ensure clear and effective communication with Leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.
Cross train on other functions as assigned to be able to perform when needed.

Benefits

medical
dental
vision
life insurance
disability
accidental death and dismemberment
tax-preferred savings accounts
401k plan
no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
10 sick days (also prorated)
paid holidays
defined benefit pension plan (depending on the position and division)
restricted stock units (depending on the position and division)
deferred compensation plan (depending on the position and division)