Deposit and Payment Operations QA Analyst II

Truist•Charlotte, NC

1d•Onsite

About The Position

The Deposit and Payment Operations QA Analyst II is responsible for analyzing complex requirements and technical designs to develop and execute the software testing phase, ensuring the quality and usability of assigned products and services with a focus on User Experience. This role involves identifying risks and/or issues based on the analysis of requirements and technical designs, and communicating these to the line of business, technical support, and/or team lead. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Requirements

Bachelor's degree in one of the business disciplines or equivalent education and related training.
A minimum of two years of proven testing skills in writing and execution.
Excellent organizational, writing, and communication skills.
Ability to work creatively and analytically in a problem-solving environment.
Ability to multi-task, prioritize tasks, manage deadlines, and quickly adjust to a rapidly changing environment.
Ability to work independently or as a member of a team.

Nice To Haves

QA or testing certification
Experience in banking operations
4+ years of UAT, QA, or business systems testing experience.
Previous experience supporting financial systems, payments, banking, or regulated industries.
Experience in Agile/Scrum or SAFe environments.
Experience with x9 files and use of tool manipulation for x9 files, such as X9 Assist or X9 Editor
General understanding of X9 file formats and Record Types within an X9 file
Experience with end to end testing, regression testing, and User Acceptance testing.
Exposure to data validation, Report queries, or backend testing.
Understanding of SDLC and STLC best practices.

Responsibilities

Participate in requirements and technical design reviews to ensure clarity of the designs and usability.
Develop and maintain test designs based on an analysis of the requirements, use cases, and technical designs.
Execute testing, including functional, systems integration, and user acceptance.
Ensure coverage of the product and service changes through traceability.
Conduct external quality reviews of test designs and test results to Line of Business.
Communicate test execution progress and defect reports to QA Management.
Provide mentoring and guidance to other test analysts.
Identify, lead, and communicate process improvement activities and contribute to the establishment of processes and procedures.