Deployment Technician

TEKsystems•City of Utica, NY

11d•$20 - $25•Onsite

About The Position

This role supports a large-scale Device Replacement Project (DRP) focused on upgrading over 3,000 endpoints to Windows 11 across multiple hospital and clinical sites in Central New York. The technician will deploy, configure, and replace desktops and laptops, execute bulk device deployments, and coordinate with end users to minimize disruption to clinical operations. Responsibilities include hardware setup and imaging, basic networking connectivity, Active Directory tasks, and updating the ticketing system. The role requires following deployment schedules while remaining flexible, traveling between multiple sites, and collaborating with various IT teams. Basic troubleshooting and issue escalation are also part of the job.

Requirements

Deployment
Hardware
Troubleshooting
Imaging
Customer service
Install
Windows 10
Windows 11
Healthcare experience
Active Directory experience

Responsibilities

Deploy, configure, and replace desktops and laptops as part of an enterprise-wide Windows 11 upgrade initiative
Execute bulk device deployments based on scheduled site plans
Coordinate with end users (providers, nurses, staff) to minimize disruption to clinical operations
Assist with hardware setup and imaging
Assist with basic networking connectivity
Assist with Active Directory tasks (account setup, permissions, device joins)
Assist with ticketing system updates and issue tracking
Follow deployment schedules while remaining flexible to adjust based on on-site needs
Travel between multiple sites within a large regional footprint
Collaborate with desktop engineers, network teams, and IT leadership
Provide basic troubleshooting and escalate issues when necessary