Deployment Strategist

Augment•Chicago, IL

1d•Hybrid

About The Position

The Deployment Strategist will work directly with our largest distribution and logistics clients to deploy and optimize Augment's AI solutions. This is a strategic, client-facing role for someone who can translate complex operational problems into real outcomes. You will be embedded with customers, driving adoption and ensuring the technology actually works in practice.

Requirements

2-5 years of experience at McKinsey, BCG, or Bain — this is a hard requirement
Track record of leading complex, cross-functional engagements with senior client stakeholders (VP and above)
Exceptional structured problem-solving and the ability to move fluidly between executive strategy and operational detail
Strong written and verbal communication — you can frame a recommendation for a CEO and a warehouse floor lead on the same day
Comfort operating in ambiguity, in an early-stage environment where the playbook is still being written
Willingness to travel to customer sites (up to ~40%)

Nice To Haves

Experience in B2B distribution, logistics, or supply chain
Familiarity with AI or automation tools
Prior operating experience at a high-growth startup or inside a digital transformation function
Technical fluency — able to read SQL, sketch a workflow diagram, or pressure-test an engineering estimate
Background in operations, industrial engineering, or process improvement (Lean, Six Sigma)
MBA or advanced degree in a quantitative field

Responsibilities

Work closely with Augment leadership and customer leadership teams to build short, mid, and long-term roadmaps for AI value creation
Identify tactical efficiencies that are prioritized by broader strategic initiatives for the organization
Synthesize prior consulting deliverables, internal business, and processes to create a cohesive AI assessment and evaluation framework
Embed on-site with customer operations, engineering, and executive teams to drive adoption, surface friction, and translate field learnings back into product priorities
Lead workshops and executive readouts that build organizational buy-in and convert pilots into enterprise-wide rollouts
Partner with Augment product and engineering to scope deployments, unblock integrations, and feed customer requirements into the roadmap