Deployment Strategist, Cleared (TS/SCI)

Kaizen Labs•Washington, DC

3d•$140,000 - $170,000•Hybrid

About The Position

Government technology has failed citizens, public servants, and service members for decades. Kaizen powers America’s application layer by replacing legacy systems with modern software. They build systems of record with significant national consequence, utilizing AI-native modules to achieve rapid development cycles. The company has experienced substantial revenue growth and its software is projected to serve millions of Americans across numerous federal agencies. Founded in 2022 and based in New York City and DC, Kaizen has secured significant funding from prominent venture capital firms.

Requirements

5+ years in SaaS implementation, onboarding, solutions engineering, or a product-adjacent delivery role (Implementation Consultant, Solutions Architect, Technical Program Manager), with a track record of owning multi-stakeholder rollouts.
Technical fluency: comfortable working with APIs, data models, and system configurations, and able to discuss integration tradeoffs with engineers.
Experience translating customer requirements into implementation plans and technical workflows.
Comfort operating inside classified or otherwise accredited environments, or a clear ability to quickly learn new compliance and data-handling constraints.
A bias toward action: willingness to build processes while running deployments.
Active Top Secret or TS/SCI clearance.
United States citizenship.

Nice To Haves

Experience deploying software inside a classified or accredited environment.
Experience with Palantir as prime, or hands-on exposure to Foundry, AIP, or Maven Smart System.
Experience with federal, state, or local government implementation work.
Experience building implementation playbooks or internal tooling from scratch at an early-stage company.

Responsibilities

Own end-to-end federal implementations: discovery, scoping, configuration, data migration, integrations, training, go-live, and post-launch support.
Lead onboarding for agency stakeholders and career staff, translating their needs into a rollout plan.
Work within classification and data-handling constraints, coordinating with engineering on feasible solutions.
Translate field patterns (edge cases, workflow gaps) back to Product and Engineering.
Act as the connective tissue between customer-facing implementation and engineers building against specific platforms (Foundry, AIP, Maven Smart System).
Build playbooks, templates, and internal documentation to streamline future federal deployments.
Guide public sector partners through the change management process of replacing legacy systems.

Benefits

100% coverage for medical (Oxford/United Gold and Platinum PPO plans), dental (Guardian PPO), and vision (Beam).
100% coverage for dependents on health insurance.
$100,000 in fully paid life insurance.
FSA and Dependent Care FSA.
One Medical membership (same-day primary care, 24/7 virtual visits).
Fertility and family-building support through Carrot.
401(k) through Guideline, with a 2% company match.
16 weeks of fully paid parental leave for birthing parents.
10 weeks fully paid parental leave for non-birthing parents.
Unlimited PTO, with a two-week minimum.
Closed for all federal holidays.
Company-wide winter break the week of Christmas.
Company offsites throughout the year.
Up to $750 one-time home office or desk setup stipend for NYC-based employees.
$500 for remote employees.
$50/month commuter benefit.
Expensed lunch while in the office.
Company-provided laptop of your choice.
Fully covered gym membership at Grindhouse ($225/month value) or $100/month reimbursement for remote employees.
$100/month utility stipend.
$500/year professional development stipend.
$250/year recreation stipend.
$300/quarter pet care stipend.