Deployment Strategist Lead - Canada

ElevenLabs

3d•Remote

About The Position

ElevenLabs is an AI research and product company transforming how we interact with technology. We serve millions of users and thousands of businesses with our AI audio foundational models. We have expanded from voice into three main platforms: ElevenAgents for customer experiences, ElevenCreative for content generation, and ElevenAPI for developers. We foster a high-velocity, AI-first, and excellence-driven culture with a global team. This role is a senior position responsible for opening up a new market for ElevenLabs, building a team, and deploying our voice AI technology to strategic customers. You will operate as a co-founder, working with an experienced sales leader to move from 0 to 1, addressing challenging customer problems and leveraging the broader ElevenLabs organization for support. The goal is to hire the necessary team, secure initial customers, and ensure our product delivers significant impact.

Requirements

Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
Technical aptitude to quickly understand our voice and audio AI models and their applications.
Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.

Nice To Haves

Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.

Responsibilities

Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
Build and lead a team of forward deployed engineers within the region.
Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.