Deployment Solution Engineer

Genesis • San Carlos, CA

1d • Hybrid

About The Position

Genesis is a full-stack general-purpose robot company with a mission to make general-purpose robots a reality, unlocking infinite physical labor for the world and freeing people for creativity, exploration, and the pursuits they love for their own sake. The company is backed by prominent partners and its people work across the Bay Area and Europe. Genesis recently unveiled Eno, its wheeled, dexterous robot powered by its GENE foundation model, and is starting to deploy it with customers.

Requirements

• Track record of delivering technical solutions in real-world environments, with ownership that extends through integration, troubleshooting, and customer acceptance.
• Strong hands-on engineering skills, including Python, comfort working in Linux, and experience integrating hardware and software through APIs, interfaces, or control systems.
• Enough robotics depth to investigate a failed task across system.
• Ability to translate an ambiguous customer request into a concrete technical plan, explain tradeoffs clearly, and set expectations grounded in what the system can deliver.
• Strong bias toward the field over the whiteboard, with the persistence to work through the gap between a successful demo and reliable daily operation.
• Clear written communication skills to document configurations, failure modes, and operating procedures that others can use without you in the room.
• Comfort operating with incomplete information and traveling to customer sites to support deployments.

Nice To Haves

• Experience with robot manipulation, ROS/ROS 2, industrial automation, or integrating systems into manufacturing and logistics workflows.

Responsibilities

• Own the technical path from customer use case to working deployment, turning real-world workflows into solutions our robots can reliably execute.
• Work directly with customers to understand their operations, assess automation feasibility, and define requirements, success metrics, and deployment scope.
• Design and implement deployment solutions across product management, robot hardware, model capabilities, tooling, and customer systems, making practical tradeoffs between performance, reliability, and integration complexity.
• Get hands-on at customer sites: configure systems, run evaluations, debug failures, and drive iterations until the solution meets agreed acceptance criteria.
• Work closely with research, robotics engineering, and platform teams to turn field failures into actionable improvements, distinguishing what requires a better model, a software fix, or a change to the physical setup.
• Build reusable tools, integration patterns, and deployment playbooks that make each new site faster and easier to bring online.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed