Deployment Engineer (Launch)

Base Power Company•Bloomingdale, IL

2d•Onsite

About The Position

Base is looking for a Deployment Engineer to support the complex work of deployment operations as we launch new utility partnerships. You'll define the operational parameters for how we deploy batteries with regulated utilities, stand up deployment operations by refining the pipeline that moves partner deals from signed to Permission to Operate (PTO), and serve as the day-to-day technical point of contact for utility partners as we bring new markets online. The Deployment Operations team builds the systems and processes that turn new utility partnerships into batteries deployed in the field. We work at the intersection of utility partners, field operations, and Base’s internal teams to take partnerships from signed agreement through Permission to Operate and build the operational foundation required to scale. As Base enters new markets and launches new utility partnerships, the team tackles complex, first-of-their-kind deployment challenges, defines how we operate with each partner, and turns what we learn into repeatable systems. We move quickly, stay close to the details, and work cross-functionally to keep deployments moving while building for long-term scale. Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.

Requirements

3+ years in operations, program management, or partnerships roles that involved multi-disciplinary collaboration
Hands-on experience with mechanical and/or electromechanical systems
A track record of building relationships with external partners and clearing process bottlenecks
Experience developing processes and procedures for field work or manufacturing
Comfort owning a CRM as the system of record — clean data in, clean data out
Strong written and verbal communication
Organized and detail-oriented, able to track dozens of deals and approvals in flight without dropping any
A degree in mechanical, manufacturing, electrical, or industrial engineering, or equivalent experience

Nice To Haves

Experience in energy, utilities, construction, or field services operations (preferred)
Experience with utility companies, interconnection agreements, or regulated or deregulated energy markets (a plus)

Responsibilities

Build the internal systems and operational procedures to deploy thousands of batteries and scale our partnerships
Serve as the primary point of contact for utility partners on all things deployment operations, including interconnection agreements, inspection coordination, and the technical requirements that affect utility integration, installation timelines, safety, and member outcomes
Build systems to collect the data that drives continuous process and system improvements
Troubleshoot and triage operational problems to keep resolution swift and disruption minimal
Develop and implement the operational foundations, pipeline automations, and systems that let new partnerships scale
Work across Base pipeline, marketing, and business operations teams to strengthen partnership operations
Own daily pipeline health across partner queues: catch aging deals, route out-of-pipeline issues, make config changes, and clean up CRM deal records to keep deployment operations moving
Coordinate handoffs between the field team and partners to keep install quotas on track, keep install and service hygiene high, and prevent last-minute scheduling changes that burden partners
Run deployment feasibility studies to understand the operational challenges of deploying batteries in new utility regions
Collaborate with utility teams to define the operational requirements that work for both parties and keep Base deployment operations consistent