Deployment Engineer - Intern (NYC)

ScorePlay•New York City, NY

3d•Onsite

About The Position

ScorePlay is hiring a Deployment Engineer intern in New York to support the Deployment team as the company moves toward more structured rollouts for large sports and broadcast organizations. The role sits between product and clients and involves working in real client environments from the first week, alongside engineers leading major North American deployments. It is intended for someone who can understand APIs, read code, and debug workflows, and who also enjoys working directly with clients. ScorePlay intends to convert the right intern into a full-time Deployment Engineer in New York. The intern will investigate and resolve client technical issues during and after onboarding, such as failed imports, metadata mismatches, integration errors, and permissions problems. They will analyze logs, API responses, and scripts to identify root causes, communicate with client technical teams, and escalate product issues to Engineering with a clear diagnosis. The intern will also participate in complex deployments, including archive migrations, platform setups, bulk operations, and backfills. They will own repeatable rollout tasks such as environment preparation, configuration, data checks, and pre-launch validation, follow the deployment playbook, and help improve it based on field experience. As familiarity with deployments grows, the role may include building scripts, internal tools, or AI agents to prevent recurring issues, automate manual delivery work, and create reusable solutions for the team. The intern will also help the Deployment team improve its day-to-day use of AI tools.

Requirements

Be in the final year of an engineering program, or have a master's degree in Business and at least one experience working on technical topics.
Have a solid understanding of APIs.
Be able to read and understand code in Python, JavaScript, Bash, or a similar language, and modify an existing script.
Use AI tools regularly and understand their strengths and limitations.
Be comfortable with ambiguity and work that may not yet have an existing solution.
Be comfortable communicating with clients, including technical teams at large organizations.
Be fluent in written and spoken English.

Nice To Haves

French language skills.
Interest in sports, hands-on systems, archives, integrations, large-scale migrations, and building repeatable tools and processes.

Responsibilities

Investigate and resolve technical issues reported by clients during and after onboarding, including failed imports, metadata mismatches, integration errors, and permissions or access problems.
Analyze logs, API responses, and existing scripts to identify root causes rather than simply addressing symptoms.
Serve as a technical point of contact for clients and escalate issues to Engineering with a clear diagnosis when a product fix is needed.
Participate in large deployments, including archive migrations, platform setups, bulk operations, and backfills.
Own repeatable rollout activities such as environment preparation, configuration, data checks, and validation before go-live.
Follow the deployment playbook and improve it based on lessons from client environments.
Build scripts, internal tools, or AI agents to prevent recurring issues and automate manual delivery work.
Package effective solutions so the rest of the team can reuse them.
Help the Deployment team improve its day-to-day use of AI.