Departmental Technician-E, Vital Records Registration Unit

State of MichiganLansing, MI
Hybrid

About The Position

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. The function of this position is to collect, compile, code, and review program data for state birth, death, marriage, divorce, parentage, and fetal death records. The position is responsible for monitoring and providing technical support to hospital personnel, funeral directors, medical certifiers, and local registrar personnel statewide for using the Vital Events Registration Application (VERA) and the Electronic Death Registration System (EDRS). The position interprets state statutes related to vital record documents, handling and transmitting data, provides daily telephone assistance for customers outside of the department, and to city, state, and local government personnel. The position serves as a liaison for the department answering numerous external customer inquiries regarding issues of data quality, completeness, and accuracy required for the proper registration of vital records or paternity documents.

Requirements

  • Completion of high school.
  • One year of experience performing administrative support activities equivalent to the 7-level in state service.
  • One year of experience performing administrative support activities equivalent to the 8-level in state service.
  • One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
  • One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
  • One year of experience performing administrative support activities equivalent to the 9-level in state service.
  • Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
  • Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
  • Possession of a Bachelor’s degree may be substituted for the experience requirement.
  • Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.
  • Successful completion of a background investigation and a criminal records check.

Responsibilities

  • Collect, compile, code, and review program data for state birth, death, marriage, divorce, parentage, and fetal death records.
  • Monitor and provide technical support to hospital personnel, funeral directors, medical certifiers, and local registrar personnel statewide for using the Vital Events Registration Application (VERA) and the Electronic Death Registration System (EDRS).
  • Interpret state statutes related to vital record documents, handling and transmitting data.
  • Provide daily telephone assistance for customers outside of the department, and to city, state, and local government personnel.
  • Serve as a liaison for the department answering numerous external customer inquiries regarding issues of data quality, completeness, and accuracy required for the proper registration of vital records or paternity documents.
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