Department Support Representative

Capital Health • Hopewell, NJ

3d • $18 - $26

About The Position

Performs administrative activities within established guidelines to support multiple department operations. Coordinates workflow to support and ensure smooth operation within multiple departments.

Requirements

• High school diploma or GED.
• One year of related experience.
• Excellent customer service, communication, interpersonal, and organizational skills.
• Detail oriented.
• Ability to spot inconsistencies in data.
• Good understanding of English language.
• Excellent time management skills and ability to meet deadlines.
• Basic computer skills.

Nice To Haves

• Transcriptionist experience preferred

Responsibilities

• Receives electronic diagnostic testing interpretations, including addendums from physicians and assures they are formatted and placed in the correct system within departmental timeframes.
• Monitors patient flow by greeting and checking in patients, verifying accurate scripts and information needed for testing and facilitates corrections if needed.
• Schedules and confirms appointments as needed to maintain department flow. Reschedules patients as needed.
• Prepares and prints daily department schedules and medication reconciliation.
• If supporting cardiology department, makes twice-daily hospital rounds to check/transfer studies on EKG machines as needed, and monitors event monitors on floors.
• Completes data gathering for corporate compliance.
• Orders, receives, picks up and distributes supplies, manages dietary supplies for patients and coordinates housekeeping/linen needs.
• Verifies appropriate diagnosis code, places claims in EMR entering CPT, diagnosis and supervising physician.
• Ensures that all patient identification or demographic information is secure at all times.
• Monitors department(s) supply inventory and orders supplies as necessary.
• Performs other duties as needed.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA
• Retirement Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees