Department Support Asst CT Dept PRN

Trinity Health • West Des Moines, IA

2d • Hybrid

About The Position

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers. This role performs administrative duties for the department, greets patients and visitors, checks in each patient and announces arrival to the appropriate area of the hospital, and completes patient registration as needed.

Requirements

• High school diploma preferred or high school equivalency.
• Typing ability and basic computer skills.
• Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.

Nice To Haves

• One-year administrative experience preferred.
• Medical terminology preferred.

Responsibilities

• Operates PC, fax machine, copy machine and other office equipment as necessary.
• Demonstrates proper phone etiquette and utilization of computers, including completion of exam, data entry, charting during procedure and prior to imaging.
• Checks surgery and imaging records for completeness and follows up with appropriate personnel to ensure records are completed.
• Collects and stickers patient charts.
• Greets patient/visitors, check in each patient, and announces their arrival to appropriate area(s).
• Acts as a liaison for patients and their families in the waiting room.
• Communicates appropriately with staff, physicians, and other departments with the ability to prioritize in an environment that is often hectic and subject to frequent interruptions.
• Performs registration functions as needed.
• Must maintain a high degree of accuracy in collecting patient demographics and insurance information from various sources.
• Escort/transport patients as needed.
• Manages office supply inventory.

Benefits

• MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED