Department Support Assistant - Labor and Delivery - Day Shift

Endeavor HealthArlington Heights, IL
Onsite

About The Position

Provides front desk coverage which includes answering and directing incoming calls, greeting patients and family members and providing assistance as needed. Collects and distributes department mail. Performs related general duties such as monitoring and ordering supplies, submitting work orders, and collating and assembling documents.

Requirements

  • Proficiency with Microsoft applications and other department related systems
  • Highest level of customer service skills
  • Medical terminology knowledge
  • Epic experience
  • Minimum of one year hospital experience
  • High School Degree required
  • BLS (from American Heart Association) required

Responsibilities

  • Provides front desk coverage
  • answering and directing incoming calls
  • Greeting patients and family members and provide assistance as needed
  • Collecting and distributing department mail
  • monitoring and ordering supplies
  • submitting work orders
  • collating and assembling documents

Benefits

  • Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program
  • Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities
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