Department Support Asst FT Days Med Surg South

Trinity Health•Des Moines, IA

2d•Onsite

About The Position

MercyOne is seeking a Department Support Assistant to perform clerical work and coordinate communications within the assigned nursing unit. This role facilitates communication between the nursing unit and other hospital departments, ensuring smooth operations and excellent patient care. MercyOne Central Iowa is a leading healthcare provider in the Des Moines metro area, known for its personalized and convenient care. MercyOne Des Moines Medical Center, founded in 1893, is Iowa's largest medical center and a significant referral center in the Midwest, employing over 7,000 colleagues and nearly 1,500 physicians and allied health professionals.

Requirements

Must be at least 16 years of age.

Responsibilities

Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.
Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary.
Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
Prepare documents and records in compliance with regulatory requirements.
Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
Conducts auditing of records, data, and transactions per unit management team request.
Maintains meeting room schedules.
Other duties as needed and assigned by the manager.