Department Supervisor

Element Materials Technology • Fort Wayne, IN

11d • Onsite

About The Position

Join a growing team where your leadership makes an impact. Element Fort Wayne is seeking a Department Supervisor to help drive excellence within our Food & Beverage Testing side of the lab. In this role, you’ll champion a safety-first culture, lead a skilled technical team to deliver accurate and timely results, and serve as a trusted representative of Element during customer interactions. This is a dynamic opportunity to grow your career while contributing to the success of a global leader in testing, inspection, and certification.

Requirements

• A bachelor’s degree in a technical field and college level courses completed or a minimum of 3 years’ experience in a supervisory role in an industry similar or related to the Testing, Inspection and Certification (TIC) industry with a diploma or GED certificate preferred
• Working knowledge of laboratory safety
• Strong computer skills and basic mathematical skills with the ability to apply concepts of basic algebra and geometry a plus
• Ability to lift <50 lbs. often and > 50 lbs. on occasion and stand on feet for long periods of time
• Ability to work primarily alone and make independent decisions during the course of the work day
• Ability to communicate and demonstrate the importance of meeting all applicable requirements of assigned department
• Proven ability to read, understand and interpret program or test requirements and have ability to analyse and translate into finished testing or report data
• Excellent communication skills and telephone etiquette
• Proficient skill in word processing and spreadsheet software
• High impact of experience on the business at the local commercial, technical and operational level
• Proven and recognized ability to provide accurate and timely status reports to internal and external customers
• Ability to track multiple testing jobs / programs from start to finish and assist with contract review of job status daily, including follow-up emails and phone calls daily to and from internal and external customers

Responsibilities

• Lead and support departmental initiatives aligned with site safety and quality standards
• Partner with management to drive efficient operations, continuous improvement, and departmental growth
• Supervise and mentor technical staff, ensuring accurate, timely delivery of testing services
• Oversee daily lab operations with a strong focus on quality, compliance, and customer satisfaction
• Serve as a key contact for clients, providing responsive communication, status updates, and support during on-site visits
• Collaborate with internal experts and support teams to define testing scopes and ensure successful project execution
• Contribute to preparation of accurate, timely quotations and assist with complex proposals
• Support supervisory functions including hiring input, performance feedback, scheduling, and staff development
• Translate client needs into actionable testing plans that deliver reliable results and regulatory compliance
• Champion a culture of safety and adherence to all Element quality and compliance standards
• Contribute to project management and operational excellence initiatives as assigned

Benefits

• Element is one of the fastest growing testing, inspection and certification businesses in the world.
• Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries.
• Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
• When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose.
• From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
• While we are proud of our global reach, working at Element feels like being part of a smaller company.
• We empower you to take charge of your career, and reward excellence and integrity with growth and development.
• Industries across the world depend on our care, attention to detail and the absolute accuracy of our work.
• The role we have to play in creating a safer world is much bigger than our organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level