DEPARTMENT SECRETARY- EMERGENCY SERVICE (FT 6a-6p)

Riverside HealthcareKankakee, IL
Onsite

About The Position

The ED Department Secretary is a crucial member of the team, responsible for ensuring efficient administrative operations within the department. This role encompasses a variety of clerical tasks and support for quality improvement efforts. The ideal candidate will demonstrate strong organizational and communication skills, with a commitment to delivering high-quality service.

Requirements

  • Strong organizational and communication skills
  • Commitment to delivering high-quality service
  • Strong multitasking abilities

Responsibilities

  • Perform general clerical tasks such as typing, filing, photocopying, and maintaining accurate records.
  • Prepare, edit, and format correspondence, reports, and presentations as needed.
  • Perform Payroll edits daily in Paylocity and sign off on Payroll Mondays.
  • Prepares agenda packets and announcements for all meetings falling under Emergency Services as directed, and transcribes minutes as needed.
  • Sends out the ED Provider monthly schedule from ApolloMD.
  • Review the daily ED log for accuracy.
  • Assists the Emergency Department providers with continuing education program registration and accommodations and keep log of providers CME hours.
  • Monitor and maintain office supply inventory, ordering supplies as necessary for timely delivery and organization.
  • Ensure confidentiality and security of sensitive information.
  • Answer and direct incoming phone calls professionally, taking messages and relaying information to appropriate personnel.
  • Reviews all incoming and outgoing correspondence determining proper action.
  • Communicate effectively with patients, families, and healthcare teams for any billing inquiries and general information.
  • Facilitate teamwork among office staff and communicate with various departments to ensure smooth operations.
  • Maintains a schedule of appointments, coordinating activities and meetings for the Medical Director and Director of Emergency Services.
  • Input and update data in databases and spreadsheets, ensuring accuracy and completeness.
  • Participate in departmental quality improvement initiatives and data collection efforts, promoting process improvements.
  • Maintain a positive and professional attitude in all interactions.
  • Stocks EMS room daily witi drinks and snacks.
  • Assists with entering cases into the Trauma Registry, as needed.
  • Assist in the preparation of departmental promotional materials and presentations.
  • Participate in team meetings and contribute to discussions on departmental improvements.
  • Perform additional duties as assigned by the supervisor.

Benefits

  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Medical, dental, vision, life, and Short- and Long-Term Disability
  • Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Paid Leave Hours accrued as you work
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