Department Manager, Softgoods, Durham Centre

Canadian Tire Corporation•Ajax, ON

7d•Onsite

About The Position

As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle. Visual standards of apparels and footwear is your playground. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team. As an ambassador and leader of the customer experience, you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.

Requirements

Minimum of 2 years in a retail environment, preferably at a supervisory level.
A proven track record of business growth and exceptional customer service skills.
Demonstrated interest in or involvement in sports or the sporting goods industry an asset.

Responsibilities

Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
Build and manage a daily game and sales plan for the department.
Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
Communicate skills proven through effective huddles / meetings / coaching sessions.
Develop and maintain a positive work environment for staff.