Department Sales Manager - Clubs

Sporting Life Group • Saskatoon, SK

2d • Onsite

About The Position

Golf Town is a proudly Canadian golf superstore. From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999. As part of Sporting Life Group, alongside Sporting Life and Team Town, we are dedicated to sharing our passion and growing the game.

Requirements

• Post secondary education or equivalent
• 3-5 years progressive experience in retail supervisory or management capacity.
• Must be a certified fitter and have 3 to 5 years of progressive golf sales and fitting experience.
• A passion for retail with a strong understanding of the game of golf.
• Strong communication skills, verbal and written.
• Energetic and enthusiastic with an ability to work in a fast paced environment.
• Organized, able to prioritize and follow-up efficiently.
• Strong interpersonal skills, able to relate to and motivate staff.
• A commitment to high company standards.

Nice To Haves

• 1-3 years experience in the Pro Shop (regripping, reshafting and club adjustments) is an asset.

Responsibilities

• Lead the sales floor (including MOD responsibilities) to drive sales and deliver exceptional customer service across all departments.
• Ensure proper staffing levels through scheduling, payroll support, and real-time floor coverage.
• Recruit, train, and coach associates on customer service, selling skills, product knowledge, and operational processes.
• Motivate and engage team members through huddles, recognition programs, contests, and performance feedback.
• Address and resolve customer concerns promptly and professionally while reinforcing service standards.
• Execute and maintain merchandising, visual presentation, and promotional standards to maximize sales and customer experience.
• Ensure timely execution of product flow, including new arrivals, transfers, and stock replenishment.
• Oversee pricing accuracy, competitive pricing alignment, and completion of price changes and audits.
• Monitor inventory integrity through cycle counts, discrepancy investigations, and stockroom organization.
• Deliver specialized product support (e.g., fittings, repairs, technical guidance) to enhance customer experience and sales.
• Ensure compliance with company policies, including safety, loss prevention, cash handling, opening/closing, and security procedures.
• Support performance management, employee records, and ongoing training through LMS, vendor sessions, and evaluations.

Benefits

• Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• PGA of Canada annual dues reimbursement.
• Players Package program with upgraded shafts & a clothing package.
• Vendor Pro Deals and expert product training to fuel your knowledge and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree