Department of State Aide 6-E8 - Howell #230

State of Michigan • Howell, MI

4d • Onsite

About The Position

The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens. Occasional travel may be required for relief assignments at other branch offices.

Requirements

• Educational level typically acquired through completion of high school
• No specific type or amount of experience required for the 6 Level
• One year of experience equivalent to a Department of State Aide 6 for the 7 Level
• Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7 for the E8 Level
• Must be available to work any of the following days/hours: Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m., Wednesday: 8:30 a.m. - 8:00 p.m.
• Must apply through the NEOGOV system
• Must submit to and pass a pre-employment drug test
• Must pass a criminal background check
• Must be a United States Citizen
• Must pass a thorough background investigation
• Must provide proof of U.S. Citizenship
• Must provide photo identification
• Current legal name and date of birth on citizenship and identity documents must match exactly
• If current legal name is different from name on birth certificate, must show legal proof of name change

Nice To Haves

• The use of AI (Artificial Intelligence) in the selections process is not permitted.

Responsibilities

• Service customers by reviewing requests, eligibility, and application requirements
• Process transactions
• Educate customers on services and alternative methods
• Work with a sense of purpose, urgency, and accuracy for Michigan citizens

Benefits

• Eligible to participate in the benefits offered by the state

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED