Department of State Aide 6-E8 - Grand Rapids - 28th St #263

State of Michigan•Grand Rapids, MI

6d•Onsite

About The Position

The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens.

Requirements

Educational level typically acquired through completion of high school.
6 Level - No specific type or amount is required.
7 Level - One year of experience equivalent to a Department of State Aide 6.
E8 Level - Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
Must be available to work any of the following days/hours: Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m.; Wednesday: 8:30 a.m. - 8:00 p.m.
Must be a United States Citizen.
Must pass a thorough background investigation.
Must provide proof of U.S. Citizenship.
Must provide photo identification.
Current legal name and date of birth on citizenship and identity documents should match.
Spelling needs to match exactly.
Date of birth needs to be an exact match.
If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).

Nice To Haves

The use of AI (Artificial Intelligence) in the selections process (i.e. application, written exercises, cover letter, etc.) with MDOS is not permitted. If it is substantiated that AI was used in the process, your application will be removed from consideration.

Responsibilities

Service customers by reviewing requests, eligibility, and application requirements.
Process transactions.
Educate customers on services and alternative methods.
Work with a sense of purpose, urgency, and accuracy for Michigan citizens.
Occasional travel may be required for relief assignments at other branch offices.