Department Manager

WILLIAMSON STREET GROCERY CO-OP • Madison, WI

9d • $58,926 - $74,360 • Onsite

About The Position

As the Department Manager, you will oversee all department operations, including scheduling, budgeting, inventory, training, and staffing. Willy Street Co-op is different from other grocery stores. We are proud to have a socially and environmentally responsible presence and make efforts to support local community non-profits and programs that involve food, nutrition and well-being, sustainable agriculture, cooperative education and social change. We’re a group of employees who care about not only what we do but how we do it.

Requirements

• Prior experience directly supervising other staff
• Previous experience in a retail department
• A positive attitude and collaborative spirit
• Outstanding customer service skills
• Willingness to be open, to learn and take on new responsibilities
• Regular, predictable attendance
• Effective communication skills in English
• Ability to read and comprehend instructions
• Demonstrated accuracy and thoroughness
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to handle multiple demands
• Adherence to deadlines

Nice To Haves

• Prior experience as a department manager
• Previous experience working in a co-operative structure

Responsibilities

• Greet and offer assistance to customers.
• Treat people fairly, consistently and with respect.
• Maintain a positive attitude.
• Direct daily operations of the department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Schedule staff according to weekly labor budget and quarterly cost of labor.
• Hire, train, supervise, coach and evaluate the department’s team.
• Document and address any instances requiring corrective action.
• Ensure respectful and friendly service from all team members.
• Implement approved safety and sanitation programs to ensure the department is clean, attractive and safe.
• Complete timely and accurate department reports.
• Implement promotional programs, displays and signage in conjunction with the Purchasing and Communications Departments.
• Stay up to date on industry trends and changing member needs, and work with the Purchasing Department to determine product mix to achieve sales and margin goals.
• Ensure excellent overall department presentation by maintaining optimum stock levels with proper storage, rotation and culling of product.
• Maintain effective working relations with vendors.
• Work with Logistics staff to ensure accuracy.
• Work with the Store Director to develop and implement short and long-range department goals and plans.
• Implement approved budgets and meet sales objectives leading to positive operating results.
• Ensure all department equipment is well-maintained.
• Monitor and maintain department supplies.
• Organize quarterly department inventory, cooler cleanings and department meetings.
• Abide by all co-op policies and procedures as outlined in the Employee Handbook and other company documents.
• Participate in required training and meetings.
• Perform all other duties as assigned by Supervisor.

Benefits

• Flexible schedules
• Amazing health insurance benefits with low deductibles and out of pocket maximums
• Employer-paid dental and life insurance benefits
• Voluntary benefit plans, including vision and disability coverage
• Paid Time Off
• 401(k) retirement plan with employer match
• Employee discount at our stores
• Wellness coupons
• Bike-to-work reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed