Department Manager

REI (Recreational Equipment Inc.)•Colorado Springs, CO

22h

About The Position

REI Co-op is seeking a Store Department Manager to coach and motivate store sales teams. As a key member of the store management team, the manager leads retail staff to meet business and service goals. The role calls for visible, energetic leadership that recognizes and rewards team members to deepen engagement and strengthen collaboration. The Department Manager plans and delegates work, supports team training and performance, and directs execution of core standards and visual direction. The manager drives sales and service across channels, communicates company strategies and changes, recruits and develops diverse talent, and fosters a customer-centric culture. REI emphasizes inclusive, values-led work and seeks employees who create belonging, listen, and learn. The position pays $25.24–$31.58 per hour. REI states that regular employees receive an employee discount, access to health benefits, a retirement savings plan, and accrued time off. Actual compensation may depend on skills, experience, location, and other relevant factors.

Requirements

Enjoy communicating and building relationships inside and outside the organization.
Be open to feedback and other viewpoints in support of the business.
Use business understanding, innovative thinking, and sound judgment to solve problems.
Make recommendations by combining information from various sources.
Produce quality work by setting effective goals and priorities.
Organize and use resources to meet deadlines, and keep others informed about plans and progress.
Engage and influence others to accomplish organizational goals.

Nice To Haves

3+ years of successful retail management experience (preferred).

Responsibilities

Plan, identify, communicate, and delegate team responsibilities.
Handle training, coaching, recognition, and performance management.
Direct the execution of core standards and overall visual direction.
Drive sales through all channels by maximizing selling behaviors.
Adapt business practices to increase sales and service.
Communicate key company strategies and changes to teams.
Recruit and develop diverse talent from within and outside the organization.
Inspire a customer-centric culture by recognizing and rewarding team members.
Develop top performers, evaluate performance, and provide coaching and appropriate feedback.
Build teams through employee development, involvement, and communication.