Department Managers

Bunnings

3d • Onsite

About The Position

Department Managers are responsible for the ongoing daily operations, sales, and high-volume stock management within their specialist area. They work closely with fellow Department Managers in departments such as Service, Inside the Home, Builders, and Lifestyles & Garden, reporting directly to their Operations Manager and Complex Manager. The role involves leading a team of 20+ members to be efficient, organized, and the go-to for customers. The Department Manager drives Service and Operations by training and developing their team, providing the Best Experience to customers, and ensuring the department showcases the Widest Range and Best Prices. Responsibilities include monitoring and measuring customer service levels, liaising with Merchandising, Store Leadership, and Health and Safety teams, and developing strong relationships with suppliers. This role requires a minimum of 1 in 3 weekend roster and some public holiday work.

Requirements

• Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products is preferred.
• Ability to develop teams and provide a healthy environment in which to work in.
• Must be able to wear many hats, influence multiple stakeholders and understand KPI’s and exceeding customer expectations.
• Lead and inspire a large team (20+) to deliver the Best Experience through strong engagement, coaching and teamwork.
• Previous experience leading teams in the retail industry or a large, high volume customer focused organisation.
• Champion a Safe & Secure environment by role‑modelling safety leadership and ensuring compliance with policies and procedures.
• Confident leader, experienced in opening and closing the store and supporting smooth trade across weekdays and weekends.
• Build team capability through clear expectations, performance conversations and recognition.
• Deliver on our service promise through effective rostering, planning and being ready when the customer is.
• Drive strong retail fundamentals, including merchandising excellence, sales performance, stock accuracy, availability and loss prevention.
• Must be age 15 or over to apply for a role at Bunnings.

Nice To Haves

• Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products is preferred.

Responsibilities

• Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
• Build team capability on Best Experience and Safety Culture & Compliance, including team engagement, performance management and recognition.
• Rostering and strategic planning for your team to deliver on our service promise.
• Driving department sales through strong merchandising & monitoring of key metrics.
• Action customer feedback to improve the end-to-end customer experience.
• Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes.

Benefits

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Annual festive gifts
• Discounted food and drinks at our Bunnings Cafe
• Travelling store team member opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed