Department Manager - Receiving - Watertown, SD
About The Position
The Department Manager of the Receiving department directs the receipt and distribution of merchandise at a retail store, including unloading truck shipments and distributing merchandise to the sales floor. The role is responsible for providing the highest level of customer service and reports to the Store Manager. It requires extensive knowledge of warehouse operations and forklift use, and the ability to work days, nights, and every other weekend. The manager sets priorities for distributing new merchandise, ensures adequate inventory in the assigned department, accurately records received products using appropriate procedures, assists with training and directing new department team members, keeps the department clean and organized, and ensures safe merchandise handling by employees and customers. Other duties may be assigned by the Store Manager. The position is performed in a retail store environment. It involves an irregular work schedule, frequent lifting of up to 50 pounds, long periods of standing, and frequent bending and twisting. Listed equipment and tools include a computer, forklift, telephone, fax, copy machine, and computer software and network.
Requirements
- Excellent customer service skills.
- Ability to work an irregular work schedule, including days, nights, and every other weekend.
- Frequent lifting of up to 50 pounds, long periods of standing, and frequent bending and twisting.
- Extensive knowledge of warehouse operations and forklift use.
Nice To Haves
- High school diploma preferred.
- Previous warehouse and forklift experience preferred.
- Customer service training and/or experience preferred.
Responsibilities
- Direct and coordinate the receipt and distribution of merchandise at the retail store.
- Set priorities for distribution of new merchandise within the assigned department.
- Ensure adequate inventory in all areas of the assigned department.
- Use appropriate receiving procedures to accurately record products received.
- Assist with training and directing new department team members.
- Clean and organize the department.
- Ensure employees and customers practice safety when handling merchandise.
- Perform other duties as assigned by the Store Manager.
- Provide the highest level of customer service.
- Unload truck shipments and distribute merchandise to the sales floor.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
