Davenport -Department Manager - Vending Machine Technician

Imperial Companies•Davenport, IA

4d•$55,000 - $65,000•Onsite

About The Position

Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology. For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs. The Tech Team Manager is responsible for ensuring that team members follow company protocol and procedures, are properly trained, have required tools and parts for job, and are performing their jobs to expected level of professionalism required by Imperial.

Requirements

Mechanical and/or electrical background, either from previous work experience or formal training
Basic computer knowledge: Excel, Word, Outlook Email and Calendar
Valid DL
Integrity
Innovation
Responsible
Growth oriented
Able to create and enforce resolutions quickly
Have a willingness for change
Able to adapt to new policies and procedures
Have exceptional communication skills
Must be detail oriented
Must be able to manage several tasks at once
Must have client relations skills

Nice To Haves

Drive Company vehicles
Technical Services a plus
Mechanical &/or Electrical Background

Responsibilities

Manage & Lead the Tech Dept
Manage daily installs, repair, set-up and issues with vending & market equipment
Create, receive, dispatch, and ensure that installs and machines are performed within the required time frame and quality
Manage install service techs, scheduling & procedures
Manage service parts and inventories
Manage & support team to set-up & perform maintenance on equipment
Ensure proper training and knowledge of vending & market equipment to team members
Ensure team members are following all Imperial procedures and protocol