Department Manager

Incora • Northlake, TX

6d • Onsite

About The Position

Incora is seeking an exceptional customer service professional to join us as a Department Manager. As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business. The Department Manager is accountable for supervising assigned warehouse personnel, functions, and activities, which may include one or more of the following areas: Receiving, Pulling, Bagging, Shipping, Kits & Government, Inventory Control, Customer Service, and/or as applicable, Facility departments and personnel. Oversight includes but is not limited to ensuring all products are received in good condition; traceability is secured; documentation and handling of product is in accordance with ISO9100; products are stored and preserved appropriately; and packaged, shipped, labeled and/or assembled in accordance with Incora standards, and customer requirements; as well as periodic and annual cycles counts, as applicable. The Department Manager will be responsible for managing the day-to-day activities, personnel, training and certification renewal procedures and records; as well as continuously evaluating the Warehouse efficiencies, staff, and work assignments to meet or exceed Incora’s Quality commitment to provide on-time and error-free management and delivery of products to our customers.

Requirements

• Minimum of 3-5 years’ experience in multiple functions of warehouse or inventory management departments.
• Minimum of 1 year within a lead position required.
• Proven knowledge of the safety and legal documentation processes for handling related warehousing activities, including governmental regulations and ITAR.
• Demonstrated knowledge and application of AS9100 standard and procedures.
• Demonstrated leadership and administration skills and abilities.
• Demonstrated strong motivational skills and effective team building capabilities.
• Demonstrated ability to teach and train varying levels of employees by utilizing multiple methods of training and resources (such as on the job training, reading materials, testing, etc.) to ensure compliance with Incora Work Instructions, specific customer requirements, and safety requirements.
• Proven ability to be alert and aware of safety issues, identify opportunities for improvement, implement and communicate safeguards, and always apply safety standards.
• Proven ability to effectively manage and train others to excellence.
• Demonstrated ability to resolve crises and engage in successful decision making/root cause analysis procedures.
• Demonstrated ability to efficiently coordinate working with internal and external customers and vendors.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential.
• Experience using Copilot or other AI tools to enhance productivity.
• Passionate about our Incora Values and exceeding customer expectations.

Responsibilities

• Supervising assigned warehouse personnel, functions, and activities.
• Ensuring all products are received in good condition.
• Securing traceability.
• Handling product documentation and handling in accordance with ISO9100.
• Ensuring products are stored and preserved appropriately.
• Packaging, shipping, labeling and/or assembling products in accordance with Incora standards and customer requirements.
• Conducting periodic and annual cycle counts.
• Managing day-to-day activities, personnel, training and certification renewal procedures and records.
• Continuously evaluating warehouse efficiencies, staff, and work assignments to meet or exceed Incora’s Quality commitment.

Benefits

• Great salary
• Benefits expected from a growing ambitious company
• Chance to work in a first-class brand-new environment
• Chance to become part of our Incora story
• Employee incentive programs
• 8 Paid Holidays
• 2 additional Floating Holidays for all Full-Time employees
• FlexTime policy for Full-Time Exempt employees
• 80 hours of Exempt Sick time
• 2 weeks paid parental leave
• Generous discount portal via Perkspot
• Employer paid Group Life Insurance at 1x salary
• Short-term disability (STD)
• Long-term disability (LTD)
• Three (four for California) different health plans with competitive premiums for all full-time permanent employees
• 401K plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed