About The Position

The DH Pace Company, a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States, is seeking a Department Manager for the Overhead Door Company of Central Missouri™, a DH Pace Company, Inc. In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. This is an opportunity for someone with a passion for managing teams, improving performance, and leading projects to success.

Requirements

  • Bachelor’s degree preferred
  • Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
  • Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
  • Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
  • Must possess valid driver’s license and good driving record

Responsibilities

  • Manage day-to-day operations of the department
  • Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
  • Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
  • Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
  • Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
  • Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
  • Will assist with hiring, training and developing new employees
  • Other duties as assigned by manager

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Generous paid time off
  • Paid holidays
  • Floating holidays
  • Company-paid life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) options
  • Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews
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