DEPARTMENT MANAGER - SHOES - SOUTHPARK MALL

Von Maur • Moline, IL

1d • Onsite

About The Position

As a Shoe Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. In this action-packed department, you have the ability to drive retail growth through building and maintaining relationships, optimizing brand knowledge, and developing associates to provide top-tier customer experiences.

Requirements

• Ability to drive retail growth through building and maintaining relationships
• Ability to optimize brand knowledge
• Ability to develop associates to provide top-tier customer experiences
• Ability to assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Ability to provide feedback to associates on service, selling, and account statistics
• Ability to develop and implement solutions to solve customer problems and department needs

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a shoe sales associate
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Benefits

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed