Residential Install Department Manager
About The Position
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. We are hiring a Department Manager to join our Residential Install team at Overhead Door Company of Kansas City™, a DH Pace Company, Inc. You will oversee a large team of Residential Door Installers and Department Coordinators who dispatch them. We sell, service, and install every type of door you can imagine. This is a fast-paced role where you will work hands on with your team and customers.
Requirements
- 3-5 years of management experience coupled with a Bachelor's degree preferred; will consider an equivalent combination of education and experience
- Prior work in a service-based industry is a plus
- Must have a valid Drivers License and good driving record
Responsibilities
- Manage day-to-day operations of the Residential Install department.
- Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
- Review workload and manpower to meet customer commitments in a cost-effective manner.
- Ensure that projects are completed timely, below budget and to the satisfaction of the customer.
- Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
- Will assist with hiring, training and developing new employees
- Other duties as assigned
Benefits
- Comprehensive medical, dental, and vision coverage
- Generous paid time off
- paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
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What This Job Offers
Job Type
Full-time
Career Level
Manager
