Department Manager Meat-Valdez

Albertsons•Valdez, AK

5d•Onsite

About The Position

Position Purpose: To direct the operation of the Meat Department, including supervising and training personnel. Ensures customer service and product quality, freshness, safety and selection. Key Responsibilities & Accountabilities: Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service. Supervising the day to day functions of the meat department to achieve customer service, and sales and profit objectives. Supervises, motivates, directs, trains and participates in the hiring of meat department personnel. Monitors associate performance and recommend personnel actions such as hiring, firing, layoff and disciplinary actions. Schedules personnel to ensure adequate coverage and service levels and to meet department budgetary objectives. Conducts daily inspections of all meat sections and initiates corrective measures to ensure compliance with product quality and trimming and grinding procedures, rotates products, maintains in stock conditions, code date standards, and sanitation, safety and security requirements. Assists with all meat department duties such as: receiving, storage, cleaning, customer service, cutting, grinding, wrapping and packaging and stocking. Implements effective promotional and seasonal displays. Controls shrink and expenses. Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Maintains records on ad items movement. Orders, checks, receives and controls inventory to ensure adequate and proper inventory level, product quality and freshness and to prevent the sale of out of code products. Takes periodic inventories, processes administrative paperwork and maintains accurate department records. Maintains and organizes meat department cooler and freezer. Ensures that product quality, trimming, grinding, packaging, labeling, rotation and wrapping standards are met. Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company policies. Follows Company policy in pricing and handling re-worked and reduced-to-clear items. Complies with all federal, state and local health, and food handling and safety standards. Checks competitors for comparisons on prices, product variety and merchandising procedures. Handles customer relation. Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. May make intercom announcements. Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases. Answering and responding incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate. Attends required training. Maintains and cleans knives, scales, steamers, display cases, saws, meat tenderizers, slicers, cubers and wrapping equipment. Assists with implementing emergency procedures in the event of equipment and computer software malfunctions. Ensures that all associates are trained and instructed in the proper performance of work duties. Monitors associate performance and reports observations to the Store Director. Resolves associate complaints and reports to the Store Director as appropriate. Maintains confidentiality concerning associates, store sales and other Company information. Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. Other necessary and required duties.

Requirements

Working knowledge of all job duties within the Meat Department including cutting, wrapping, steaming, grinding, cubing, tenderizing, and customer service.
Strong communication skills.
Good leadership and interpersonal skills.
Proven ability to manage people.
Ability to maintain composure in dealing with customers and co-workers.
Knowledge of employment laws and workplace practices.
Good understanding of company policies and Meat Department policies and procedures.
Ability to judge and react to business activity.
Knowledge of product variety, standards, perishability, food safety, sanitation, labeling, and department policies and procedures.
Frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 lbs.
Bend, stoop, and reach frequently and occasionally climb ladders.
Push and pull fully loaded hand trucks, high boys, and pallet jacks.
Perform repetitive arm movements to prepare and package products.
Manual dexterity and good eye-hand coordination.
Ability to operate meat cutting utensils and equipment.
Mental alertness necessary to ensure safe and accurate completion of work activities.
Knowledge of basic mathematics and weights and measures.
Knowledge of taste, content, and perishability of products, safety and sanitation procedures, and department policies and procedures.
Operate computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
Utilize knives, saws, cutters, grinders, and other cutting equipment.
Utilize cleaning supplies and equipment.
Utilize safety cutters.
Requires use of safety gloves.
Knowledge of profit and loss statements.
Good attendance is required.

Nice To Haves

Will be required to work nights, weekends and holidays.
Scheduled hours will vary.

Responsibilities

Direct the operation of the Meat Department, including supervising and training personnel.
Ensure customer service and product quality, freshness, safety and selection.
Handle customer relations in a positive manner, including effective resolution of customer complaints.
Supervise the day-to-day functions of the meat department to achieve customer service, sales, and profit objectives.
Supervise, motivate, direct, train, and participate in the hiring of meat department personnel.
Monitor associate performance and recommend personnel actions.
Schedule personnel to ensure adequate coverage and service levels and to meet department budgetary objectives.
Conduct daily inspections of all meat sections and initiate corrective measures.
Assist with all meat department duties such as receiving, storage, cleaning, customer service, cutting, grinding, wrapping, packaging, and stocking.
Implement effective promotional and seasonal displays.
Control shrink and expenses.
Accurately complete and monitor daily log sheets, purchase reports, sales and labor reports, and other required paperwork.
Order, check, receive, and control inventory to ensure adequate levels, product quality, and freshness.
Maintain and organize the meat department cooler and freezer.
Ensure product quality, trimming, grinding, packaging, labeling, rotation, and wrapping standards are met.
Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures, and monitoring product flow.
Comply with retail labeling laws, federal and state regulations, and Company policies.
Follow Company policy in pricing and handling re-worked and reduced-to-clear items.
Comply with all federal, state, and local health, food handling, and safety standards.
Check competitors for comparisons on prices, product variety, and merchandising procedures.
Assist customers by taking and filling special orders.
Make product suggestions and engage in suggestive selling.
Ensure cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, and retail cases.
Answer and respond to incoming calls appropriately.
Receive and appropriately resolve customer complaints and report to the Store Director as appropriate.
Attend required training.
Maintain and clean knives, scales, steamers, display cases, saws, meat tenderizers, slicers, cubers, and wrapping equipment.
Assist with implementing emergency procedures in the event of equipment and computer software malfunctions.
Ensure that all associates are trained and instructed in the proper performance of work duties.
Monitor associate performance and report observations to the Store Director.
Resolve associate complaints and report to the Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and other Company information.
Perform all job duties and responsibilities safely, accurately, and with honesty and integrity.